Aruba Networking Technical Consultant

HPE Sdn Bhd; Kuala Lumpur; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A global technology company is seeking a Technical Consultant to execute complex Proof of Concepts for networking products. The role involves gathering customer requirements, creating intricate test plans, and ensuring successful evaluations. Ideal candidates should have 5-10 years of industry experience and a Bachelor's in Computer Science. Expertise in networking protocols, excellent communication skills, and teamwork are essential. This hybrid position offers a competitive salary and extensive benefits package.

Benefits

A competitive salary and extensive social benefits

Work-life balance and support for career development

Diverse and dynamic work environment

Qualifications

• 5 to 10 years of industry experience.
• Deep understanding of networking technology.
• Experience driving projects in a cross-functional team.

Responsibilities

• Execute complex Proof of Concepts (PoC) during the sales cycle.
• Gather technical requirements from customers.
• Create detailed test plans and identify success metrics.

Skills

Strong understanding of LAN and WLAN networking protocols

Outstanding communication skills

Proven experience in design, development and implementation

Ability to prioritize and manage multiple projects

Education

Bachelor's degree in computer science or related field

Tools

Network management applications

Routing and switching technologies

Job description

This role has been designated as ‘Hybrid’ with an expectation that you will work on average 2-3 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

At HPE, we bring together the brightest minds to create breakthrough technology solutions and advance the way people live and work. Our legacy inspires us as we forge ahead dedicated to helping our customers make their mark on the world.

Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. We are focused on campus, branch, mobility and the IoT to transform business models with the combined power of compute, context, control and secure connectivity.

The primary responsibilities are to fully understand the Customer’s success criteria for a PoC, to work with the account team and Customer to document the relevant test cases for the PoC, stage the test topology and work through all obstacles to ensure the testing goes as smoothly as possible, executing the PoC either hosted at a HPE or Customer site. Document all test cases so that a full report can be delivered to the Customer and account team. The TC is expected to have expert knowledge of the products under test, the necessary test tools, applications, server infrastructure, routing and switching infrastructure, network management applications, industry vertical solutions, and client devices.

You will be responsible for management and logistics of the materials and to assist in the prioritization of and management of the testing activities.

In addition, you will be capable of running through any portion of the Aruba mobile first test plan, which will be developed in close coordination with Aruba subject matter experts and various stakeholders. The full breadth of Aruba’s products and features highlighting areas of differentiation will be included. As a TC, you will work to incorporate new competitive features and products into the kits, updating test plans were appropriate.

Knowledge transfer and training for field teams in multiple theatres will be required to disseminate knowledge and best practices. You will coordinate with sales leadership to arm the field with the same capabilities and enable them to run the tests in other locations. In the role, you will be responsible for meticulously documenting all test cases and assisting with Customer facing field test reports that can be handed to Customers following a successful testing activity.

Finally, you will be required to travel onsite to participate in and run testing activities as well as participate in discussions with field account teams and Customers to help position Aruba in the best possible way for competitive situations in which Aruba must showcase capabilities in the Customer’s environment.

Responsibilities:

• Execute complex Proof of Concepts (PoC) as a vehicle to finalise the technical evaluation of Aruba products during the sales cycle.
• Gather technical requirements from Customers and account teams.
• Work with Customers and account teams to identify success metrics to quantitatively measure PoC success.
• Create detailed and complex test plans.
• Work closely with technical experts (PLM, Dev/R&D, QA, TME, etc.) to vet test plans.
• Investigate and optimize a technical solution to meet or exceed the requirements of an opportunity, both current and future.
• Identify the growth path and scalability options of a solution and include these in design activities.
• Identify potential challenges for the proposed test plan.
• Find ways and means to differentiate Aruba above any competition and create preference.
• Optimize a solution to maximize Aruba competitive advantages.
• Represent Aruba as a subject matter expert in networking and to Customers.
• Actively support the account team with solution advice, proposals, presentations, and other Customer communications.
• Transfer knowledge to presales peers via mentoring and playing leadership roles in peer education programs.
• Become the Customer and account team’s technical advisor for networking consultative expertise.
• Keep current with industry and competitive trends and able to converse with client on issues and challenges at multiple levels of Customer management.

Required Qualifications:

• Industry experience - 5 years to 10 years Bachelor's degree in computer science or related field, or equivalent experience.
• Has deep and comprehensive understanding of networking technology and the ability to develop strong technical knowledge of company products.
• Strong understanding of LAN and WLAN networking protocols and technologies, including switching, routing and security is required.
• Well recognized industry certification beneficial, ACMX, CCIE/CWNP preferred.
• RF spectrum analysis, MIMO concepts.
• Wireless security.
• Experienced in networking technologies and protocols including but not limited to:
• Switching: VLANs (802.1Q, VTP), DHCP, multicast, L2/L3, aggregation techniques, spanning tree (PVST+), LACP, etc.
• Routing: OSPF, BGP, MPLS, VRF, EIGRP, route policies
• Outstanding communication skills and demonstrated ability in developing and delivering complex technical presentations.
• Proficient in presenting in front of various-size sales team, C-level executives, Customer audiences and industry forums.
• Excellent written and verbal communication skills.
• Proven experience in design, development and implementation of technical papers and reports.
• Experience driving projects in a cross-functional team.
• Ability to prioritize and manage multiple, parallel projects to deadline.
• Extensive travel may be required.
• Requires the ability and willingness to accommodate a minimum of 30% travel within the Asia Pacific & Japan region.

Preferred Qualifications:

• Experience with Aruba technologies.
• Experience working for Aruba in a technical or related role.

Join us and make your mark!

Benefits:

• A competitive salary and extensive social benefits
• Diverse and dynamic work environment
• Work-life balance and support for career development
• An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and affirmatively inclusive employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity, Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}