AREA TRAINER

myNews; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company based in Kuala Lumpur is seeking a proactive individual to assist in training program development and updates. The candidate will conduct training, perform evaluations for new staff, and manage training venues. A degree is required, preferably in Education or Management, along with experience in operations training and outlet management. Willingness to travel within Klang Valley and outstation is essential.

Qualifications

• Degree in any field, preferably in Education, Retailing, or Management.
• Willing to travel within Klang Valley and outstation.
• Experience in Operations Training or Soft Skills Training.
• Experience in outlet operations management (retail / F&B).

Responsibilities

• Assist Training Executive with development and updates of Training Program Materials.
• Liaise with Training Executive for consistent communication and updates.
• Conduct training sessions and staff performance improvement tasks.
• Perform follow-ups and on-the-job evaluations for new staff.
• Monitor and manage Training Centre and Store maintenance.
• Assist with additional activities within COE department functions.
• Drive internal and external communications for smooth activity execution.

Job description

• Responsible to assist Training Executive for development and updates of Training Program Materials and documents for both store operations and non-operations related.
• Liaise with Training Executive to ensure information and activities are consistently communicated and updated.
• Conduct basic/refresher/new outlet opening training and other staff performance improvement tasks assigned regularly
• Conduct follow ups and On-the-job evaluation for new staff to certify the staff.
• Monitor and manage their base Training Centre and Training Store (if available) to ensure that both venues are well maintained and in good and ready condition.
• Assist in any additional activities within COE department function assigned by superiors on timely execution to achieve company and departmental goals and target, and ensure all activities are recorded and documented.
• Drive internal and external communications with relevant parties to ensure smooth execution of the activities.

Job Requirements

• Degree in any field. Preferably degree in Education, Retailing, Management
• Willing to travel within Klang Valley and outstation.
• Experience in Operations Training or Soft Skills Training.
• Experience in outlet operations management (retail / F&B).

Min. Education

Degree

Industry

Retail / Wholesale Trading / Property