Application Engineer

OCBC; Cyberjaya; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading bank in Asia is seeking an experienced application support specialist based in Cyberjaya, Malaysia. In this role, you will provide technical support and enhancements for banking applications while collaborating with users on their needs. A successful candidate will possess at least 3 years in a similar role, ideally with knowledge of Java technology and database systems. Proficiency in Mandarin is a plus. Competitive salary and holistic benefits offered.

Benefits

Competitive base salary

Flexible benefits

Learning and professional development opportunities

Qualifications

• Minimum 3 years of working experience in application support.
• Pleasant personality with good communication and interpersonal skills.
• Able to work with cross-border colleagues.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 production support.
• Conduct problem identification and root cause analysis.
• Perform enhancement and defect fixing at code level.

Skills

Application support

Problem investigation

Communication skills

Team player

Fluent in Mandarin

Tools

Java technology

WebLogic/Websphere

Linux/UNIX

Windows Server

MS SQL

Oracle database

Job description

Overview

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support
• Perform problem investigation – problem identification, root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to any changes.
• Perform enhancement and defect fixing at code level.
• Manage system risks and conjure improvements to mitigate and manage risks
• Work closely with users to understand their needs & issues.
• Application Technical Support on either of the following:
  • Applications based on Java technology and WebLogic/Websphere
  • Platform Knowledge on Linux/ UNIX OR Windows Server
  • Database knowledge on MS SQL OR Oracle database
• Knowledge in Banking IT environment will be a plus.
• 24 x 7 offsite standby support on rotational basis.
• Minimum 3 years of working experience in the same capacity.
• Pleasant personality with good communication and interpersonal skills.
• Proactive and team player.
• Able to work with cross border colleagues.
• Fluent in Mandarin reading and speaking will be a plus.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.