Application Chemist

Shimadzu Malaysia Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology company in Malaysia is seeking an Application Chemist to provide pre- and post-sales support for chromatography and mass spectrometry products. The ideal candidate will have a Bachelor's degree in chemistry, experience in analytical laboratories, and expertise in handling relevant instruments. Strong communication skills in English and Bahasa Malaysia are essential. The role involves collaboration with sales teams and customers to ensure product efficacy and satisfaction. Opportunities for professional growth and travel are available.

Qualifications

• Bachelor’s degree in sciences majoring in chemistry related studies.
• Experience in working in analytical laboratory or a master’s degree in science are added advantages.
• Knowledge or hand-on experiences in handling chromatography and mass spectrometry instruments.

Responsibilities

• Provide pre-sales support for chromatography & mass spectrometry products.
• Consult on product configurations to meet customer requirements.
• Coordinate with sales and service teams for post-sales support.

Skills

Chromatography knowledge

Mass spectrometry experience

Analytical chemistry

Communication skills

Attention to details

Education

Bachelor’s degree in chemistry or related studies

Master’s degree in science

Tools

Chromatography instruments

Mass spectrometry instruments

Job description

Application Chemist for Customer Support Centre (CSC) is to provide pre- and pro-sales support on application matters relating to the use of chromatography & mass spectrometry products marketed and sold by the Analytical & Measuring Instruments Division. Additionally, the Application Chemist will support the division's marketing and sales activities.

Key Responsibilities

• To provide pre-sales support (chromatography & mass spectrometry products) to the sales team, including but not limited to presentation and demonstration of instrument showcasing its advantage against competitors.
• Provide solutions to customers requirements related to use of products marketed and sold by the department.
• Provide consultation and assistance to sales team in providing the right configuration of the products to meet customers’ requirements.
• Generating specific application notes on specific instrument/applications.
• To provide post-sales support (chromatography & mass spectrometry products) including coordinating with sales and service teams to provide services such as familiarization training, method optimization/development, detailed theory & classroom training sessions in relation to products sold by the department.
• To upkeep the CSC laboratory including maintaining full functionality.

Other Responsibilities

• To upkeep Customer Support Centre laboratory by assisting the Application Manager in providing support on any collaboration project undertaken by the department in relation to arrangement of Liquid Chromatography instruments booking & providing technical support on the project when required.
• Record keeping of Liquid chromatography Instruments consumables usage.
• To participate in all marketing activities undertaken by the division (Analytical and Measuring Instruments Division) and the company.
• To participate in all training activities undertaken by the department and the company.
• To abide to all company’s policies and procedures.
• To manage personal leave plan.

Qualification

• Bachelor’s degree in sciences majoring in chemistry related studies.
• Experience in working in analytical laboratory or a master’s degree in science are added advantages.
• Knowledge or hand-on experiences in handling chromatography and mass spectrometry instruments.
• Familiar with analytical and organic chemistry.
• Fast learner, good mathematical aptitude, attention to details and be able to multi-task.

Demand /Must have

• Must have a valid driving license.
• Able to travel frequent and extensively.
• Able to write and converse in English & Bahasa Malaysia.
• Able to work as part of a team and possess good communication skills.

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