APAC IT Channel Specialist: International Sales Ops

Computacenter; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions provider based in Kuala Lumpur is seeking an International Customer Specialist to handle pre-sales and post-sales activities, ensuring accurate sales order processing. The ideal candidate will have at least 1 year of reselling experience, and 2+ years in International Sales Operations, focusing on enhancing customer experience and managing complex international orders. Strong problem-solving and communication skills in English, along with advanced knowledge of SAP and Salesforce, are essential for this role. Enjoy contributing to process optimization and customer satisfaction in a dynamic environment.

Qualifications

• 1 year reselling experience, specializing in regional distributor and IT services provider.
• 2+ years of experience in International Sales Operations or Channel sales roles.
• Experience with large, complex, and international customer orders.

Responsibilities

• Prepare quotes in line with customer requirements and agreed margins.
• Validate customer orders for accuracy and compliance.
• Coordinate with internal service providers for effective sales order processing.

Skills

Customer and sales orientation

Problem-solving skills

Strong communication skills in English

Ability to work independently

Tools

SAP (SD Module)

OneTouch/Salesforce

MS Office

Job description

A technology solutions provider based in Kuala Lumpur is seeking an International Customer Specialist to handle pre-sales and post-sales activities, ensuring accurate sales order processing. The ideal candidate will have at least 1 year of reselling experience, and 2+ years in International Sales Operations, focusing on enhancing customer experience and managing complex international orders. Strong problem-solving and communication skills in English, along with advanced knowledge of SAP and Salesforce, are essential for this role. Enjoy contributing to process optimization and customer satisfaction in a dynamic environment.