APAC HR Helpdesk Executive — Night Shifts & Policy Support

PERSOL; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading HR service provider in Kuala Lumpur is seeking an HR Policy Specialist to provide employee support via the HR on Call system. The role requires working mandatory night shifts and includes responsibilities such as responding to employee queries, participating in training, and managing HR policies. Ideal candidates will have a bachelor's degree and 1-3 years of HR experience. Fresh graduates are encouraged to apply. This position offers a dynamic environment focused on employee experience.

Benefits

Transportation/taxi allowances

Rotating shifts

Qualifications

• 1 to 3 years of experience in Human Resources, preferably in a Shared Service Center.
• Fresh graduates encouraged to apply.
• Ability to work flexibly based on business requirements.

Responsibilities

• Act as a Non-CN Mainland HR Policy Specialist.
• Provide optimal responses to employee queries via the HR on Call system.
• Participate in on-site or online HR Policy training.

Skills

Strong cross-functional communication skills (English)

Adaptability under pressure

Service-oriented attitude

Strong collaboration skills

Education

Bachelor’s degree in Human Resources or related field

Tools

Workday

Microsoft Office tools

Job description

A leading HR service provider in Kuala Lumpur is seeking an HR Policy Specialist to provide employee support via the HR on Call system. The role requires working mandatory night shifts and includes responsibilities such as responding to employee queries, participating in training, and managing HR policies. Ideal candidates will have a bachelor's degree and 1-3 years of HR experience. Fresh graduates are encouraged to apply. This position offers a dynamic environment focused on employee experience.