Agent Sales Support

Dandelion Payments; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A global money transfer company in Kuala Lumpur is seeking an Agent Sales Support to manage and develop agent sales forecasts. Candidates should have at least two years of experience in remittance or money exchange, possess a bachelor’s degree, and demonstrate strong communication skills in English and Bahasa. The role involves overseeing sales activities and creating promotional campaigns to meet targets. The company offers statutory contributions and team bonding events as benefits.

Benefits

Statutory Contributions – EPF, SOCSO, EIS

Annual Medical and Dental allowances

General Hospitalization and Surgical Insurance

Employee Stock Purchase Plan (ESPP)

Qualifications

• At least 2 years of experience in remittance or money exchange.
• Tenacity to handle rejection positively.
• Ability to communicate confidently with diverse groups.

Responsibilities

• Manage agent sales and develop sales forecasts.
• Oversee activities of the ground level team.
• Create promotional campaigns and track their success.

Skills

Client engagement

Public Relations (PR)

Strong computer skills

Excellent verbal communication

Fluency in English & Bahasa

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

CRM/Salesforce

Job description

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

As an Agent Sales Suport, in Sales, your role will be providing developing forecasts for the agent channel, meeting planned goals, and coordinating with other members of the sales team to deliver the forecasted sales numbers.

ROLES & RESPONSIBILITIES

• Managing agent sales by developing a sales forecast (Daily, Month wise) and plan to achieve forecast in given time.
• Overseeing the activities and performance at the ground level team.
• Coordinating with superior and create the promotional campaign.
• Track the promotion campaign and mobilize the resources available to achieve the goal for campaign
• Day to day marketing and promotional activities (Step in the street)
• Track the daily sales and mobilize accordingly to achieve the Agent Sales forecast.
• Responsible for giving regular feedback on brand performance and competitor’s activity
• Reporting business trends and area of performance to the superior
• Working closely with the marketing team to produce any sales collateral required for the target market
• Conduct effective competitor and new product analysis to ensure strategic planning
• Source new business opportunities to appoint new agents
• Required to visit agent locations frequently and conduct sales briefing session with business partners
• Establish a good relationship with our Agents/Business partners to get the best possible result out of them

POSITION REQUIREMENTS

At least (2) years of experience in remittance and money exchange field or administrative areas

Education background of bachelor’s degree or equivalent

Tenacity to handle rejection and continue with a positive attitude when reaching next potential agents/customers

Knowledge of client engagement and Public Relations (PR)

In-depth understanding of company services and its position in the industry

Comfortable making calls and talking to new people whenever needed

Ability to communicate with diverse groups of people professionally and confidently

Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) or CRM/ Salesforce experience preferred

Excellent verbal communication skills; able to demonstrate patience and enthusiasm while communicating with potential customers & Business partners

Demonstrated and proven sales results

Able to converse fluently in English & Bahasa. Additional languages will add more value to the candidate.

Willing to travel and work flexibly when required.

PERKS & BENEFITS

• Statutory Contributions – EPF, SOCSO, EIS
• Annual Medical and Dental allowances
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)

Corporate gatherings, team bonding events, and much more!

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

Do you want to work for Ria Money Transfer?
Be a part of our team that is driven, open, humble and transparent.