Affiliate Account Manager

WPP Media; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A global media collective is looking for an Affiliate Manager based in Kuala Lumpur, Malaysia. This role involves managing affiliate marketing strategies across the Asia Pacific region, building relationships with clients and partners, and delivering exceptional service for key accounts. The ideal candidate will have 4-5 years of experience in digital marketing, particularly in affiliate marketing, and strong analytical and communication skills. Employees enjoy benefits such as competitive medical insurance and significant paid time off.

Benefits

Competitive medical and dental insurance

Significant paid time off

Preferential partner discounts

Qualifications

• 4-5 years of digital marketing experience, ideally in affiliate marketing.
• Experience managing and mentoring junior affiliate staff.
• Proven ability to develop strong internal and external business relationships.

Responsibilities

• Act as the APAC Affiliate Manager within the regional team.
• Develop relationships with key stakeholders and partners.
• Manage client budget and expenditure.

Skills

Affiliate marketing expertise

Analytical skills

Strong communication skills

Time management

Client relationship management

Education

University degree

Tools

Reporting platforms

Job description

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com.

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

This role will directly contribute to regional growth in APAC, aligning with our global strategy of innovation and excellence. With 12,000+ employees spanning 16 culturally diverse markets, we thrive on the strength of local expertise, unified by a global vision, to deliver impactful solutions for our clients.

Based in Malaysia, the Affiliate Manager is an integral position within the affiliate marketing function for Neo, working across clients and affiliates to drive successful campaigns in Asia Pacific. The candidate will have specific responsibilities to manage MY and APAC region for our global brands, creating a broad regional knowledge. The individual will work closely with the Affiliate Director from both an operational and strategic standpoint. We work with some of the world’s biggest retailers, so we are looking for the right candidate to join us to deliver exceptional service levels to these current clients from their existing knowledge in the affiliate space in Asia.

Measures of Success

3 Months

• Begin to develop deep client relationships with the key day‑to‑day contacts.
• Identify new opportunities to increase acquisitions.
• Ensure affiliate strategy is market leading & provide market insights.
• Have a clear understanding of the day‑to‑day implementation and reporting tools utilised by the team.

6 Months

• Lead quarterly reviews and project plans for your market.
• Assist in development of affiliate strategy and ensure the delivery of all aspects of the affiliate strategy.
• Maintain a healthy relationship with affiliate partners and affiliate implementation team.
• Lead affiliate aspect on brief responses.
• Offer management.
• Negotiate tactical campaigns with affiliates.
• Be involved with annual negotiations in order to maximise client sponsorship investment.

12 Months

• Lead APAC client relationships, ensuring that client servicing is first class.
• Part of the training & development process for junior team members.
• Ensure the clients are kept up to date of China and APAC affiliate media landscape, providing necessary media information and updates, competitor reports, etc.

Responsibilities

• Act as the APAC Affiliate Manager on multiple blue‑chip clients within Neo’s regional Affiliate Marketing team.
• Develop relationships with stakeholders within clients and large affiliate partners.
• Have an analytical approach whilst working on reporting and performance metrics to draw insight and make strategic recommendations to clients to optimise their affiliate programme.
• Identify and recommend new opportunities to grow the business and increase efficiency for clients.
• Responsibility for financial management from an external perspective, monitoring client budget and spend.
• Educate partners unfamiliar with affiliate to enable them to work with our clients.
• Pro‑actively approach and recruit new publisher partners.
• Build and deliver strategy alongside the client and Affiliate Director.
• Compile and present results to the client.
• Meet and host affiliate partner events.

Skills and Experience

• Experience in managing and mentoring junior affiliate staff.
• Analytical and numerate, with strong communication skills. The candidate must be comfortable presenting to large groups of people and senior clients.
• In‑depth knowledge of affiliate / partnership marketing and the best practice on how affiliate programmes are managed.
• Strong new business and performance delivery track record.
• Commercial awareness and proficiency in managing client scopes and profitability.
• Strong time management and organisational skills.
• Seeks ownership and readily accepts accountability.
• Some familiarity with reporting platforms (affiliate networks/tools) and how they are used to manage campaign performance.
• Proven ability to develop strong internal and external business relationships.
• Educated to university degree level.
• A minimum of 4–5 years digital marketing experience with a preference for 3 of these years to be in an affiliate marketing focused role.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in‑office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.