AdWords & Digital Marketing Consultant

TDCX; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A prominent technology services company in Kuala Lumpur is seeking a Customer Support Representative to interact with customers about the Adwords platform. The ideal candidate will have a Bachelor's degree, excellent English communication skills, and a passion for online marketing. Responsibilities include managing customer relationships and providing feedback for improvements. The role offers various benefits including annual leave and medical insurance.

Benefits

Annual Leave

Medical and Hospitalisation Leave

Medical Insurance

EPF

SOCSO

Qualifications

• 1-2 years of experience in customer support.
• Ability to work in an organized manner.
• Understanding of customer needs.

Responsibilities

• Communicate with customers via phone, email, or chat regarding the Adwords platform.
• Manage relationships with customers to increase business through consultative advice.
• Provide feedback for product and process improvements.
• Perform other duties assigned by management.

Skills

Excellent communication skill in English

Passion for social media, online marketing or advertising

Creative mindset

Strong communication skills

Attention to detail

Education

Bachelor’s Degree in any field, preferably advertising or marketing

Job description

A prominent technology services company in Kuala Lumpur is seeking a Customer Support Representative to interact with customers about the Adwords platform. The ideal candidate will have a Bachelor's degree, excellent English communication skills, and a passion for online marketing. Responsibilities include managing customer relationships and providing feedback for improvements. The role offers various benefits including annual leave and medical insurance.