Administrator

Gateway Wealth Solutions Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A local financial services firm in Kuala Lumpur is hiring for an administrative role that involves handling customer inquiries, managing calls, and preparing necessary documents. Candidates should hold at least an SPM, Diploma, or Degree and have good communication skills in Bahasa Malaysia and English. An organized and responsible approach to work is essential, along with a willingness to learn. The firm offers training, career development opportunities, and a supportive work environment.

Benefits

Training and career development opportunities

Supportive and friendly work environment

Annual Leave/Medical Leave

EPF & Socso

Company Trip

Team Building

Qualifications

• Minimum SPM / Diploma / Degree in any related field.
• Experience in admin, customer service, or office management is an advantage.
• Able to prepare letters, documents, and basic reports.

Responsibilities

• Handle and respond to customer enquiries via phone, WhatsApp, or walk-ins.
• Manage incoming calls, messages, and daily administrative tasks.
• Prepare and process payroll accurately and on time.
• Maintain and update sales records, customer database, and operational data.
• Draft and prepare official letters, notices, memos, and other documents.

Skills

Communication skills

Computer literacy (Microsoft Office / Google Workspace)

Organized and responsible

Education

SPM / Diploma / Degree in any related field

Job description

Gateway Wealth Solutions Sdn Bhd – Kuala Lumpur, Kuala Lumpur

• Minimum SPM / Diploma / Degree in any related field.
• Experience in admin, customer service, or office management is an advantage.
• Able to prepare letters, documents, and basic reports.
• Computer-literate (Microsoft Office / Google Workspace).
• Organized, responsible, and able to work independently.
• Positive attitude and willingness to learn.

Requirements

• Minimum SPM / Diploma / Degree in any related field.
• Experience in admin, customer service, or office management is an advantage.
• Good communication skills (Bahasa Malaysia/English).
• Able to prepare letters, documents, and basic reports.
• Computer-literate (Microsoft Office / Google Workspace).
• Organized, responsible, and able to work independently.
• Positive attitude and willingness to learn.

Responsibilities

• Handle and respond to customer enquiries, whether by phone, WhatsApp, or walk‑ins.
• Manage incoming calls, messages, and daily administrative tasks.
• Prepare and process payroll accurately and on time.
• Maintain and update sales records, customer database, and operational data.
• Draft and prepare official letters, notices, memos, and other documents.
• Assist management in coordinating schedules, meetings, and reports.
• Provide administrative support to operations, especially for laundry and car wash outlets.
• Ensure proper filing, documentation, and organisational compliance.
• Provide Delivery Order, Invoice and others.

Benefits

• Training and career development opportunities
• Supportive and friendly work environment
• Stable work schedule
• Annual Leave/Medical Leave
• EPF & Socso
• Company Trip
• Team Building