Admin, Strategic Partnership (Admin & Operations Support – MY / SG / APAC)

ZUS COFFEE; Subang Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading coffee company in Malaysia is seeking an Admin, Strategic Partnership to provide essential operational support across APAC. The role involves managing partnerships, campaign execution, and coordinating events while ensuring smooth operations. The ideal candidate possesses strong organizational and communication skills along with a proactive approach. Experience in admin or operations support is essential. This position offers an opportunity to engage with diverse stakeholders and enhance partnership efforts in a dynamic environment.

Qualifications

• 1–3 years experience in admin, operations support, coordination, or marketing support.
• Strong ownership mindset, accountability, and reliability.
• Excellent organization, documentation, and communication skills.

Responsibilities

• Take ownership of partnership leads and coordination across APAC markets.
• Assist in planning and running partnership events and corporate engagements.
• Prepare weekly updates and maintain partnership trackers.

Skills

Organizational skills

Communication skills

Proactive problem-solving

Detail-oriented

Tools

Spreadsheets

Job description

This job is all about ensuring the Strategic Partnership team operates smoothly across APAC. You might like this job because you’ll manage partnerships, support exciting campaigns, and help coordinate events—all while keeping things organized!

The Admin, Strategic Partnership (Admin & Operations Support – MY/SG/APAC) provides end-to-end administrative, operational, and backend support to ensure the Strategic Partnership team runs smoothly across all regions.

This role is highly important to the department — requiring strong ownership, high attention to detail, responsibility, and a proactive approach in managing documentation, backend setup, voucher/promo code creation, sponsorship coordination, reporting, and overall team operations.

Job Responsibilities

• Take ownership of partnership leads, follow‑ups, and coordination across APAC markets.
• Assist in identifying partners (banks, telcos, e‑wallets, loyalty platforms, digital partners, corporates, etc.).
• Conduct market and competitor research to generate actionable insights.
• Support end‑to‑end execution of partnership campaigns across APAC.
• Work closely with local marketing teams and key stakeholders for smooth planning and execution.
• Monitor campaign performance and proactively suggest optimisations.
• Assist in planning and running partnership events, activations, and corporate engagements.
• Coordinate logistics, setup, and materials required for regional activations.
• Provide on‑site support to ensure smooth and seamless event experience.
• Assist in preparing backend requirements for regional campaigns.
• Support promotion code creation, tagging, and basic configuration.
• Work with Tech/Marketing teams to ensure accuracy and campaign readiness.
• Prepare weekly updates, performance summaries, and campaign post‑mortems.
• Maintain APAC partnership trackers, agreements, and documentation folders.
• Coordinate with HQ (Marketing, Tech, Ops, Finance) on APAC‑related campaign requirements.
• Support localisation checks for content, creatives, offers, and user journeys.

Job Requirements

JOB COMPETENCIES / REQUIREMENTS:

• 1–3 years experience in admin, operations support, coordination, or marketing support
• Strong ownership mindset, accountability, and reliability
• Excellent organisation, documentation, and communication skills
• Comfortable with backend systems, spreadsheets, and promo code setup
• Highly detail‑oriented and able to manage multiple tasks simultaneously
• Proactive problem‑solving and ability to anticipate team needs
• Willing to support on‑ground events and travel when required