Admin Executive

SMART CHAMBER ACADEMY SDN BHD; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing company in Kuala Lumpur is seeking a Customer Service Administrator to manage phone inquiries, provide client support, and assist with administrative tasks. The ideal candidate will possess a high school diploma and experience in customer service roles, with proficiency in both Chinese and English. This position offers a competitive salary between RM3,000 and RM3,600 per month, and a dynamic work environment with additional benefits. Working hours are Monday to Friday from 10 AM to 6 PM.

Benefits

Medical benefits

Insurance Coverage

EPF

SOCSO

Annual leave

Bonus

Qualifications

• High school diploma or equivalent required.
• Previous experience in a customer service administrative role.
• Excellent interpersonal and communication skills in Chinese and English.

Responsibilities

• Answer, screen, and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Conduct account reconciliation including verifying orders and payments.
• Handle daily administrative tasks such as scheduling and data entry.

Skills

Interpersonal and communication skills

Proficiency in Microsoft Office Suite

Ability to work independently and as part of a team

Good time management skills

Proficiency in Chinese and English

Education

High school diploma or equivalent

Job description

Full Time - Willing to work @ Integra Tower, Jalan Ampang
RM3,000 - RM3,600 Per Month

Education & Experience

• High school diploma or equivalent required.
• Previous experience in a customer service administrative role, preferably in an office environment, or customer service setting.

Skills & Abilities

• Excellent interpersonal and communication skills, both written and verbal (Chinese & English).
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with technology.
• Ability to work independently and as part of a team.

Additional Requirements

• Proficiency in Chinese and English
• Good time management skills and the ability to prioritize work.

Responsibilities

Customer Service Administration (1PAX)

• Answer, screen, and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail / deliveries.
• Provide general support to visitors.
• Act as a point of contact for internal and external clients.

Account Assistant (1PAX)

• Conduct account reconciliation (對賬) including verifying orders, payments, fees, and settlement reports.
• Track daily sales performance, prepare reports, and identify opportunities for improvement.

Ad hoc will assigned by HOD/Manager.

Administrative Support

• Handle daily administrative tasks such as scheduling, filing, and data entry.
• Assist in the coordination of meetings and events, including booking rooms and arranging refreshments.
• Maintain office supplies inventory and place orders as needed.

Benefits

• Medical benefits
• Insurance Coverage
• EPF
• SOCSO
• Annual leave
• Bonus

Schedule

• Regular hours: 10am - 6pm
• Mondays - Fridays
• Smart Casual

Job Highlights

• Outstanding Growing company with strong career prospects
• Competitive Salary and Commission Package
• Passionate, Energetic Working Environment
• Additional Benefits
• 5 Working Days
• Allowance Provided
• Medical Claim
• Performance Incentive

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