Admin Assistant (Mandarin Speaker)

Heng Rui Da (M) Sdn Bhd; Kajang Municipal Council; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in customer service is seeking individuals proficient in spoken and written Mandarin to enhance customer interactions. The role involves processing orders, responding to inquiries, and resolving customer complaints. Applicants should be responsible, reliable, and eager to learn. Working hours are Monday to Friday, 9:00 AM to 6:00 PM, with Saturday as a half-day. Benefits include EPF, SOSCO, EIS, medical leave, and annual leave.

Benefits

EPF

SOSCO

EIS

Medical Leave

Annual Leave

Qualifications

• Proficient in spoken and written Mandarin.
• Basic knowledge of computer operations.
• Eager to learn and adapt to changes.

Responsibilities

• Process and manage customer orders efficiently.
• Respond promptly to customer inquiries and requests.
• Maintain knowledge of company products and features.
• Handle and resolve customer queries effectively.
• Build relationships with influential key customers.

Skills

Proficiency in Mandarin (spoken & written)

Basic computer literacy

Willingness to learn and adapt

Responsible

Reliable

Accountable

Job description

Requirements

• Proficiency in Mandarin (spoken & written)
• Basic computer literacy
• Willingness to learn and adapt
• Responsible, reliable, and accountable
• Working Hours: Monday–Friday, 9:00am–6:00pm; Saturday, half day

Responsibilities

• Process and manage customer orders efficiently
• Respond promptly to customer inquiries and requests
• Maintain up-to-date knowledge of all company products, including features, benefits, and FAQs
• Handle and resolve customer queries and complaints in a timely manner
• Build and maintain strong relationships with key customers who are influential in the market

Benefits

• EPF SOSCO EIS
• Medical Leave (MC)
• Annual Leave