Admin Assistant

Rentokil Initial; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading pest control and hygiene solutions company in Shah Alam is seeking an Admin Assistant to manage sales data and support customer service needs. The ideal candidate should possess a Diploma/Degree and have good communication and organizational skills. Experience in customer service is preferred. This full-time role offers a competitive salary and benefits, including outpatient coverage. The position requires applicants to have a valid driving license and own transport for commuting.

Benefits

Attractive base salary

Out-patient & Specialist Coverage

Qualifications

• Minimum Diploma/Degree holder in any field.
• Experience in Customer Service is an added advantage.
• Good planning and organisational skills with attention to detail.

Responsibilities

• Process entry for sales in iCABS.
• Maintain and update the sales data accurately.
• Perform ad hoc job duties as required.

Skills

Customer-oriented

Good communication skills

Attention to detail

Time management

Multitasking

Negotiation skills

Education

Diploma/Degree in any field

Job description

Overview

Rentokil Initial is one of the largest business services companies with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated and dynamic Admin Assistant to join our team. Your responsibilities will be to administration duties.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

Responsibilities

• To do entry for sales in iCABS (new, additional, deletion, termination, reduction)
• To do amendment in iCABS as instructed by NKAM/NKASE
• To update iCABS as requested by NKAM/NKASE (contact details & email for myRentokil & myInitial, PO)
• Process CN, DN and suspension
• To keep track on continuous job
• Key in and update the sales data in the system
• Maintain and make the sales data accurately
• Ad hoc job as required

Qualifications

• Minimum Diploma/Degree holder in any field
• Experience in Customer Service is an added advantage
• Has a valid driving licence & own transport for daily commute to workplace
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented & result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Benefits

• Attractive base salary
• Out-patient & Specialist Coverage

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual\'s differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location

Rentokil Initial (M) Sdn Bhd. Jalan U1/25A, Seksyen U1, Hicom Glenmarie Industrial Park, 40150 Shah Alam, Selangor Darul Ehsan