Accounts Receivable & Dispute Resolution Specialist

Baxter International; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading healthcare provider in Kuala Lumpur is on the lookout for an Accounts Receivable Specialist to manage a portfolio of customers and enhance cash collections. This role involves resolving disputes, maintaining customer relations, and performing data analytics. The ideal candidate will have a bachelor's degree in finance along with over five years of relevant experience, along with strong problem-solving and communication skills. The position promises a chance to contribute significantly to the financial processes.

Qualifications

• 5+ years experience in SSC or similar corporate role with primary focus on data analytics.
• Functional knowledge of the accounts receivable and dispute management processes.
• Experience in Collections process improvements.

Responsibilities

• Complete daily collection activities for portfolio management.
• Contact customers on delinquent accounts for resolutions.
• Resolve disputes and maintain communication with internal departments.
• Achieve past due percentage and cash target related goals.

Skills

Influencing and negotiating

Problem solving

Customer service

Customer communication

Teamwork

Education

Bachelor degree in Finance

Tools

Accounting software

Microsoft Office Suite

Job description

A leading healthcare provider in Kuala Lumpur is on the lookout for an Accounts Receivable Specialist to manage a portfolio of customers and enhance cash collections. This role involves resolving disputes, maintaining customer relations, and performing data analytics. The ideal candidate will have a bachelor's degree in finance along with over five years of relevant experience, along with strong problem-solving and communication skills. The position promises a chance to contribute significantly to the financial processes.