Accounts Receivable Administrator (Credit & Collection)

FrieslandCampina; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global dairy company in Selangor, Malaysia is seeking a candidate to support the Team Manager in executing and managing credit and collection activities. Responsibilities include facilitating communication with internal teams, leading projects for continuous improvement, and assisting with operational tasks within the Accounts Receivable team. Strong problem-solving skills and the ability to implement process changes are essential. This role offers opportunities for professional growth within a reputable organization.

Responsibilities

• Support the Team Manager for credit & collection activities.
• Implement changes in credit & collection processes.
• Facilitate communication and problem-solving during meetings.
• Act as the first level of contact for inquiries.
• Support Internal Control Framework walkthroughs.
• Lead projects and continuous improvement initiatives.
• Assist in preparing KPI/OPI submissions.
• Back up operational tasks in the Accounts Receivable team.

Job description

• Support the Team Manager for the execution and management of credit & collection activity, in line with corporate policies, guidelines and SLAs with Opco.
• Support Team Manager in identifying and implementing changes in credit & collection way of working.
• ‘Chain meetings’: inform, communicate, and solve problems in consultation with OpCo (Customer Service, Sales, Supply Chain, Business Control) and FSSC (Accounts Payable, Banking, Financial Accounting).
• 1st level of contact
• Support Internal Control Framework (ICF) walkthrough and evidence.
• Perform and Lead Projects & Continuous Improvement process within the department.
• Support preparation including discussion with line manager for KPI/OPI submissions.
• Back up complex operational task within the Accounts Receivable team as and when required.