Account Manager (Business Development) (Bukit Indah, Johor)

CityRecruit; Iskandar Puteri; On-site; MYR 100,000 - 150,000; Full time

Job summary

A well-established manpower company is seeking an Account Manager (Business Development) in Johor Bahru. The ideal candidate will focus on building B2B client relationships, handling the full business development cycle, and implementing AI-based marketing strategies. With a degree in Business Administration or similar and 3+ years of experience in B2B sales, candidates should possess strong communication skills in English and Bahasa Malaysia. This role offers flexible working arrangements and opportunities for professional development.

Benefits

Flexible working arrangements

Market Rate of Salary

Professional development opportunities

Supportive leadership and career growth pathways

Qualifications

• Minimum 3 years of B2B sales, client servicing, or account management experience.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Knowledge of AI tools for marketing and lead generation is desirable.

Responsibilities

• Build and manage strong relationships with B2B clients.
• Conduct presentations of recruitment and HR services.
• Draft and negotiate business proposals and service agreements.
• Develop AI-based marketing campaigns to generate leads.
• Handle the full business development cycle, including lead generation and deal closure.
• Maintain client pipelines in the CRM system and report on KPIs.

Skills

B2B sales

Client servicing

Presentation skills

Knowledge of AI tools

Multitasking

Communication in English and Bahasa Malaysia

Education

Degree in Business Administration, Marketing, Human Resources, or related field

Job description

Account Manager (Business Development) (Bukit Indah, Johor)

Position Title: Account Manager (Business Development)

Location: Johor Bahru, Malaysia

Industry: HR Solutions Provider

Employment Type: Full-Time

About Us

We are a well-established Malaysian manpower company with over 25 years of experience in recruitment, job portal services, HR outsourcing, and workforce management. We support businesses in sourcing, placing, and managing the right talent to achieve operational success. We are now looking for a dynamic, client-focused Business Development / Account Manager to join our growing team in Johor Bahru.

Key Responsibilities

• Build and manage strong relationships with existing and potential B2B clients across industries.
• Conduct professional presentations of our recruitment, outsourcing, and HR services to corporate clients.
• Draft and negotiate business proposals, quotations, costing, service agreements, and pricing models.
• Develop and implement AI-based marketing campaigns in collaboration with the marketing team to generate quality leads and improve brand visibility. Turn the leads into sales.
• Handle full business development cycle: lead generation, qualification, proposal submission, negotiation, and deal closure. Assigning to 2 different units, HEAD HUNTING / PLACEMENT UNIT & FLEXIBLE WORKFORCE UNIT.
• Maintain and update client pipelines in the CRM system; report on B2B KPIs and revenue contributions.
• Monitor market trends, client feedback, and competitor offerings to enhance service positioning. Possess skill to obtain latest market intelligence and act accordingly with our strategic partners or stakeholders.
• Collaborate with internal recruitment and operations teams to ensure smooth client onboarding and service delivery.
• Ensure full compliance with regulatory requirements and internal policies in all contracts and dealings.

Requirements

• Degree in Business Administration, Marketing, Human Resources, or a related field.
• Minimum 3 years of B2B sales, client servicing, or account management experience—preferably in B2B BUSINESS MODEL.
• Strong communication and presentation skills in English and Bahasa Malaysia.
• Knowledge of AI tools used for marketing, email automation, and lead generation is highly desirable.
• Independent, target-driven, and customer-oriented mindset with strong follow-through abilities.
• Ability to multitask and handle pressure in a fast-paced, client-facing environment.

What We Offer

• 5 days work - Flexible working can be discussed.
• Market Rate of Salary and with flexible work arrangement.
• Opportunity to work with an experienced team in a stable and reputable HR company.
• Professional development and learning opportunities, including digital and AI marketing tools.
• Supportive leadership and career growth pathways within the organization.