Account Manager

Hexamatics; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A telecommunications company in Kuala Lumpur is seeking a dedicated professional to develop and maintain customer relationships. The ideal candidate should hold a Bachelor's degree in Telecommunications or a related field and have at least 3 years of experience in the telecommunications industry. Strong interpersonal and communication skills are essential. Fluency in English, Chinese, and Malay is a plus. This role involves customizing marketing strategies and driving revenue growth from customers.

Qualifications

• At least 3 years of working experience in the telecommunications industry.
• Experience working in a Chinese company is an added advantage.
• Good communication in English, Chinese, and Malay is preferred.

Responsibilities

• Develop and maintain customer relationships.
• Customize marketing strategies based on customer businesses.
• Drive revenue growth from customers.
• Manage day-to-day customer relationships.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

Bachelor Degree in Telecommunications or related fields

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• Develop, maintain, and extend customer relationships;
• Develop deep understanding of each customer’s business in order to customize marketing strategy plan;
• Implement and drive strategies to grow revenue from customers;
• Day-to-day customer relationship management;
• Responsible for the acquisition for relevant new sales project assigned by management;
• Responsible to assist sales manager and sales project management team in project implementation and collecting payment;
• Responsible for the key customer relationship maintenance and new customer relationship development;
• Together with technical team in establishing, promoting and maintaining company brand image
• Collect all the needed data from customers and analyse them as per the requirements

QUALIFICATIONS & COMPETENCES:

• Candidate must possess at least a Bachelor Degree or equivalent qualification majoring in Telecommunications or other related fields.
• At least 3 year of working experience in telecommunication, experience working in China Company is an added advantage.
• Good interpersonal skills and excellent communication skills.
• Hands on and willing to multi tasks.
• Added advantage if able to communicate well in English, Chinese and Malay.
• Strong organization skills and attention to detail.