Account Manager

EPOS; Johor Bahru; On-site; MYR 40,000 - 55,000; Full time

Job summary

A dynamic technology firm is seeking Account Managers to join their mission-driven team in Johor Bahru, Malaysia. This role involves acquiring new merchants and helping them embrace digital transformation through innovative solutions. The ideal candidate will have sales experience, excellent communication skills, and a strong understanding of the F&B or Retail sectors. If you're enthusiastic, driven, and enjoy engaging with business owners, this is an exciting opportunity to make a meaningful impact.

Qualifications

• 1 year of experience in sales, pitching products, solutions, or services.
• Good understanding of F&B and/or Retail industries.
• Strong ability to influence and communicate effectively.

Responsibilities

• Acquire new merchants through cold calling and inbound leads.
• Conduct sales presentations and product demonstrations.
• Negotiate contract terms with key merchants.
• Provide solutions to maximize sales potential.

Skills

Sales pitching

Communication skills

Proactive opportunity seeking

Industry connections in F&B/Retail

Job description

Job Summary

As part of EPOS’ strategic expansion into the Malaysia market, we are building a dynamic team of Account Managers to help us achieve our ambitious growth goals.

This is a unique opportunity to be part of a mission-driven team focused on empowering Small and Medium Enterprise (SME) owners to embrace digital transformation through EPOS’ cutting-edge solutions.

In this role, you will play a critical part in acquiring new merchants and helping them unlock growth through technology. You’ll work directly with business owners, understand their pain points, and position EPOS as the trusted partner to digitalize their operations— from Retail to F&B and beyond.

This is more than just a sales role. It’s a chance to be part of a meaningful movement—to help local businesses thrive in an increasingly digital economy.

Responsibilities

This is what your job scope will be...

Acquiring Merchants

• Pro active cold calling and / or Engage inbound leads to identifying potential merchants to onboard with EPOS
• Conduct sales presentations and product demonstrations to potential Merchants.
• Negotiate and communicate contract terms with key Merchants to seal agreements.

Account Management

• Engage key merchants and provide the best solutions to address their business needs and maximize their sales potential

Stakeholders

• Build relationships & engage key merchants on a daily basis
• Work collaboratively with internal teams including marketing, operations, customer success & service

What we would love to hear from you if...

• You have previous work experience (Ideally 1 year), sales pitching to customer on products, solution or services
• You have good understanding & connections in F&B or / and Retail industries
• You are outgoing and Proactively seek opportunities to drive sales.
• You are a fantastic communicator and have strong ability to influence
• You’re driven, motivated and committed to success.
• You’re enthusiastic and willing to learn.
• Training will be provided