Account Assistant

Care Luxury Hotels & Resorts; Pasir Gudang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury hotel chain in Johor Bahru seeks an Account Assistant to handle financial transactions, ensure accuracy in payments, and provide excellent guest service. Responsibilities include processing invoices, reconciling discrepancies, and maintaining financial records efficiently. The ideal candidate will demonstrate strong attention to detail, effective communication skills, and the ability to work collaboratively within a team. This position is essential for supporting the hotel's financial processes while ensuring a positive guest experience.

Qualifications

• Strong attention to detail for processing payments and verifying transactions.
• Ability to operate standard office equipment and software.
• Effective communication skills to address guest needs and collaborate with team members.

Responsibilities

• Process payments and documents such as invoices and reimbursements.
• Verify billed items against orders and reconcile differences.
• Maintain electronic financial records and prepare reports.

Job description

Account Assistant

TROVE Hotel Johor Bahru

26 December 2024

Responsibilities

• Processes payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Calculates rates paid for purchases and all price extensions.
• Verifies items billed against items ordered and received and reconciles differences through follow-up with the vendor and/or other employees.
• Posts financial data to appropriate accounts in an automated accounting system, according to instructions.
• Reviews online transactions for changes and accuracy and corrects errors.
• Disburses funds using manual/local warrants or petty cash and makes change according to specific instructions.
• Endorses warrants or money orders, prepares account deposit ticket, and deposits money as directed.
• Files and/or removes records and reports.
• Operates standard office equipment.
• Performs related work as assigned.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.
• Record, store, access, and/or analyze computerized financial information.
• Maintain accurate electronic spreadsheets for financial and accounting data.
• Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
• Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Complete period‑end closing procedures and reports as specified.
• Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.
• Address guests' service needs in a professional, positive, and timely manner.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Perform other reasonable job duties as requested by Supervisors.