Account Administration (Freight Logistic Industry)

Career Wise; Bayan Lepas; On-site; MYR 25,000 - 40,000; Full time

Job summary

A logistics services firm based in Penang is seeking an experienced Account Administrator to handle financial records, data entry, and customer service inquiries. The role requires a diploma or degree in Business Administration or a related field and at least one year of experience in freight logistics. Proficiency in English and Bahasa Melayu, along with strong organizational skills and attention to detail, are essential for success. The position offers a full-time schedule from Monday to Friday, following Aus timezone, and requires flexibility to adapt to a fast-paced environment.

Qualifications

• Minimum 1 year of working experience in accounts in freight logistics or related field.
• Proficiency in English and Bahasa Melayu.
• Ability to perform basic financial calculations and reconcile accounts.

Responsibilities

• Complete data entry, collect transactions, and maintain financial records.
• Process accounts payables, receivables, invoices, and taxes.
• Respond to queries via email or call with excellent customer service.

Skills

Attention to detail

Problem-solving skills

Customer service orientation

Education

Diploma/bachelor's Degree in Business Administration, Accounting, Finance, or a related field

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

Account Administration (Freight Logistic Industry)

Job Openings Account Administration (Freight Logistic Industry)

About the job Account Administration (Freight Logistic Industry)

**Working Day: Monday - Friday (6am - 3pm) Due to Aus Timezone**

Job Responsibilities

• Complete data entry, collect transactions, track debits, and maintain and monitor financial records of the client.
• Conduct financial reports and reconciliations.
• Coordinate with external accountants or direct origin counterparts.
• Process accounts payables, receivables, invoices, taxes, and other accounting-related reports.
• Maintain chart of accounts, if required.
• Prepare files and documents for computer entry and review them for deficiencies.
• Obtain by requesting further data for incomplete documents and files.
• Enter data from source files and documents into computer systems and forms.
• Enter customer's data by inputting in the text-based and numerical text.
• Respond to queries via email or call observing good email etiquette and excellent customer service.
• Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).
• Resolve discrepancies by using agreed standard procedures.
• Check completed work for accuracy.
• Suggest and recommend solutions for problems encountered on shifts.
• Escalate any issues to immediate superior for resolution, if needs be.
• Follow instructions of immediate head/s and origin office
• Maintain origin office confidence and protect operations by keeping information confidential.
• Comply with data integrity and security policies.

Job Requirements:

• Minimum 1 years of working experience in account in freight logistic or related field.
• Diploma/bachelors Degree in Business Administration, Accounting, Finance, or a related field.
• Familiarity with financial statements, invoices, billing processes, and payment procedures.
• Ability to perform basic financial calculations and reconcile accounts.
• Proficiency in English and Bahasa Melayu.
• Able to read, write and communicate in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.
• Excellent organizational skills and attention to detail.
• Problem-solving skills and ability to adapt to changing priorities or situations.
• Customer service orientation and a willingness to learn and grow in the role.
• Ability to adapt to changing priorities, environments, and tasks in a fast-paced logistics industry.
• Eagerness to learn and develop new skills, processes, and technologies.