(A) System Engineer (Voice Data Support)

Idealseed Resources Sdn Bhd; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions company is hiring a System Engineer for Voice Data Support. The role involves deploying systems, troubleshooting issues, and providing remote support. Candidates should have a diploma in Computer Science or IT, own transportation, and be willing to travel extensively within Malaysia. Strong communication and analytical skills are essential, while fresh graduates are encouraged to apply. This position offers a salary range of RM2,500.00 to RM4,000.00 and is available in multiple locations including Kuala Lumpur and Sabah.

Qualifications

• Must have own car transport.
• Job involves extensive traveling within Malaysia.
• Strong working and technical knowledge in telecommunication and computer infrastructure.
• Fresh graduates are encouraged to apply.
• Applicants should be Malaysian citizens.

Responsibilities

• Deployment, installation, testing and commissioning of systems and parts.
• Preventive and corrective maintenance.
• Diagnosing, troubleshooting system & network issues.
• Provide telephone and remote support.
• Conduct user and technical training.

Skills

Strong communication skills in English or Bahasa Malaysia

Strong analytical and problem-solving skills

Ability to work independently

Customer-focused

Proactive working attitude

Education

Diploma or University degree in Computer Science, IT or equivalent

Job description

Idealseed Resources Sdn Bhd – Selangor

Contract, Permanent

No experience required

10mo ago , from Idealseed Resources (Malaysia) Sdn Bhd

Job Title: System Engineer Voice Data Support(for Alor Setar, KK, Sabah)

Responsibilities

• Deployment, installation, testing and commissioning of systems and parts in customerspremises.
• To carry our preventive and corrective maintenance.
• Diagnosing, troubleshooting system & network and solving related hardware or software faults.
• Analyse, follow-up and resolve any support enquiries from customers and vendors.
• Collaborate with the team to identify, troubleshoot and find resolution for technical problems.
• Continuously maintain, improve and share on technical knowledge and explore in newtechnologies together with the team.
• To provide telephone and remote support.
• To conduct user and technical training, where applicable.
• Able to prioritize and manage few open cases at a time.
• Establish a good working relationship with customers.
• Able to work outside of normal working hours or weekends occasionally to support operationsrunning 24x7.

Requirements

• Mandatory to have own car transport.
• Job scope requires extensive travelling within Malaysia.
• Diploma or University degree in Computer Science, IT or equivalent.
• Strong working and technical knowledge in the telecommunication and computer infrastructure.
• Candidate must be independent, have proactive working attitude, passionate in technical skills and results-oriented, and a strong desire to succeed.
• Strong communication skills both written and oral in English or Bahasa Malaysia.
• Great interpersonal, self-motivated and customer-focused with outgoing personality andanalytical mind.
• Strong analytical and problem-solving skill.
• Fresh graduates are encouraged to apply.
• Applicants should be Malaysian citizens.

Job Details

Job Type: Permanent or Contract Position
Job Location: HQ Kuala Lumpur, Alor Setar ,KK and Sabah
Salary Range: RM2,500.00 to RM4,000.00