4PL Logistics Coordinator

DHL Germany; Penang; On-site; MYR 48,000 - 60,000; Full time

Job summary

A leading logistics company in Malaysia is seeking candidates for a role focused on managing logistics operations and ensuring timely delivery of shipping documents. The ideal candidate should have a diploma in Supply Chain and at least 2 years of experience in a transport operations environment. Responsibilities include managing Proof of Delivery transmissions, planning for unique delivery requests, and ensuring compliance with import/export regulations. Strong communication skills and the ability to work under minimal supervision are essential.

Qualifications

• Minimum 2 years of experience in transport operations.
• Experience in a 4PL/LLP environment is an advantage.
• Ability to work in rotational shifts, including midnight.

Responsibilities

• Manage Proof of Delivery (POD) transmission and follow up with carriers.
• Lead execution and planning for unique customer delivery requests.
• Manage incoming shipping document information and records.
• Support compliance and obtain import/export licenses as needed.
• Plan uplift capacity and communicate with stakeholders.
• Provide service level recommendations to shipment requestors.

Skills

Communication skills

Ability to work under minimal supervision

Multi-tasking ability

Education

Diploma in Supply Chain or related disciplines

Job description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Manage Proof of Delivery (POD) transmission from carriers’ system to client
  system, follow up with carrier until closure, escalate and work with client system owner if any issue encountered to ensure all PODs are timely recognized.
• Will lead executions and planning for unique customer delivery request as needed. This includes tracking delivery as well as communicate timely on progress to relevant stakeholders.
• Manage all incoming shipping documents information by capturing key information into SPT system and scan image related to customs shipping documents.
• Perform customer invoice swapping and price masking according to customer's
  requirements.
• Support to obtain import/export licenses as needed and follow compliance requirement to record and manage shipments.
• Manage and plan uplift capacity, stakeholders’ communication and carry out flawless execution in order to maximize customer’s revenues and prevent customer’s production impact.
• Provide recommendations to the shipment requestor on the best service level while taking into consideration the shipper needs.

Requirements

• Diploma and above in Supply Chain, Transportation and related disciplines with at least 2 years of working experiences in Transport operations environment.
• Advantage to have experiences and exposure in 4PL/LLP environment.
• Ability to work in rotational shifts, including midnight shift.
• Good communications in verbal and written.
• Must be able to perform multiple tasks.
• Able to work under minimal supervision.