Vacantes en Zapopan, México

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking an Application Mgmt. Specialist Advisor to join our team in GDL, MX, Jalisco (MX-JAL), Mexico (MX).

• Product Install/Upgrade: Product install, upgrades, maintenance and customization with usermods.
• Supporting Product Support: Managing supporting software products.
• CICS Configuration: Configuration of CICS and setting up subsystem connectivity; plan, test, and implement IMS software upgrades, RSU, and feature enhancements.
• Database Management: Proficient in defining and maintaining IMS databases using DBDs and PSBs, controls for segmentation, and executing DL/I utilities.
• Programming Skills: Hands‑on experience developing and maintaining IMS applications in COBOL, writing exits in Assembler, and automating tasks with REXX.
• System Administration: Skills in installing, configuring, and patching IMS regions; managing control blocks; and orchestrating deployments via SMP/E or z/OSMF. SYSGEN and subsystem connectivity management for MQ, CICS and DB2. Also LU6.2 and NJE connectivity.
• Performance Tuning: Ability to monitor IMS transaction and database performance, adjust IMS buffer pools, and optimize logging and threading for SLAs.
• Troubleshooting: Strong analytical skills for diagnosing transaction failures, database lock contention, and communication errors using trace tools and dumps.
• Backup & Recovery: Knowledge of IMS restart strategies (cold, warm, and concurrent restarts) and integration with DFSMShsm for log retention and recovery.
• Integration Skills: Familiarity with linking IMS to CICS, DB2, MQ, web services, and leveraging IMS Connect or GATEWAY for cross‑platform transactions.
• Documentation & Communication: Ability to produce clear runbooks, architecture diagrams, change‑control records, and to coordinate with developers, DBAs, and operations teams.
• Commitment to staying current with IBM Redbooks, IMS enhancements, vendor training, and industry best practices.

• Designing IMS/TM regions – Advanced in IMS/TM, IMS/DB, IMS Connect, GATEWAY.
• Mainframe OS & Utilities – Advanced in z/OS, SMP/E, JES2, JCL, TSO/ISPF, DFSMS.
• Database Management – Advanced in DBDGEN, PSBGEN, DL/I, IEBGENER, File‑AID, RECON.
• Programming Skills – Intermediate in COBOL, HLASM, REXX, ISPF.
• Performance Tuning – Intermediate in buffer tuning, logging optimization, workload balancing; RMF, SMF, OMEGAMON, IMS Performance Analyzer.
• Troubleshooting – Advanced in dump analysis, trace capture, log interpretation; IPCS, SLIP, IMS logs, analyzers.
• Backup & Recovery – Intermediate in DFSMShsm, FDR, ABARS.
• Integration Skills – Intermediate in IMS Connect, MQSeries, JDBC, web services.

• Communication: Clearly conveys technical concepts and status updates to both technical and non‑technical stakeholders, ensuring alignment and shared understanding. Works effectively with application developers, DBAs, operations teams, and vendors.
• Analytical: Breaks down complex system behaviors into root causes, leveraging structured reasoning to guide troubleshooting and design decisions. Quickly adjusts to new IMS releases, changing project priorities, and evolving operational challenges.
• Attention to Detail: Meticulously reviews configuration parameters, job streams, and change‑control documentation to prevent errors in highly sensitive production environments.
• Time Management: Prioritizes tasks—such as system maintenance, incident response, and project work—to meet tight SLAs and minimize business impact.
• Customer Focus: Anticipates and responds to the needs of internal customers by delivering reliable IMS services and clear guidance on usage or recovery procedures.
• Resilience: Maintains composure under pressure—during outage scenarios or high‑volume support windows—and works methodically toward resolution.
• Mentoring & Coaching: Shares expertise with junior engineers through peer reviews, knowledge‑transfer sessions, and documentation, strengthening overall team capability. Seeks out training, IBM Redbooks, vendor webinars, and community forums to stay ahead of IMS innovations and best practices.

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.

NTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. For Pay Transparency information, please click here.