Jobs in Chihuahua, Mexico
Delivery Leadership Lead — IT Services & Customer Impact
Kyndryl
ServiceNow Trainee: Remote, Certification & Mentorship Path
Atos
Trainees Program-ServiceNow (Recent University Graduate) Location: Remote/ On site train
Atos
SAP Consult Partner - Lead CXO-Level Change & Growth
Kyndryl
Discover more opportunities than anywhere else. Find more jobs nowRemote Graphic Designer for Digital Marketing Assets
Buy Box Experts
Connect with headhunters to apply for similar jobsOrganizational Change Management - Lead Consultant
Kyndryl
Senior Workday Extend Architect & Tech Leader
Kyndryl
Senior Lead, Software Engineering - Technical Specialist
Kyndryl
Remote Field Engineer - Boiler & Machinery Risk Specialist
FM Global
Remote Test Lead: Automation (Selenium, Java, Cucumber)
Sequoia Connect
Remote Multilingual Support Agent (English/Spanish/Russian)
HOS247 LLC
Trilingual Customer Support Agent - Remote (ENG +SPA +RUS)
HOS247 LLC
Tech-Savvy Client Account Manager & Inside Sales
PSC Industries
Delivery Leadership Lead — IT Services & Customer Impact
Job summary
A global technology firm in Mexico is seeking a Delivery Management Lead to ensure top-notch service delivery within a contractual framework. The role requires over 5 years of experience in leading delivery teams. Candidates must have strong knowledge of IT services and customer interactions. Responsibilities include troubleshooting incidents, managing teams, and collaborating with Delivery Partners. The role offers opportunities for professional development and supports a diverse workplace.
Benefits
Qualifications
- 5+ years of experience leading delivery teams and quality services.
- Ability to partner with other teams for positive customer outcomes.
- Proven track record in incident and change management.
Responsibilities
- Ensure customers receive top-notch service within a contractual framework.
- Lead a team of experts to deliver reliable IT services.
- Troubleshoot and support incidents and operations.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.