Remote Multilingual Support Agent (English/Spanish/Russian)

HOS247 LLC; A distancia; MXN 454,000 - 637,000; Jornada completa

Descripción de la vacante

A growing technology company is looking for a full-time remote Customer Support Agent. You will provide front-line support to English, Spanish, and Russian-speaking drivers and fleet managers in North America. Ideal candidates are tech-savvy communicators with at least one year of customer support experience. This role involves identifying areas for improvements and contributing to solutions that enhance customer satisfaction and retention. A headset and reliable internet are required.

Formación

• You must be fluent, clear and concise communicator in English, Russian, and Spanish.
• At least 1 year experience in customer support (or sales) role servicing English-speaking customers.
• Reliable access to high-speed internet is necessary.

Responsabilidades

• Provide front-line support to drivers and fleet managers.
• Identify areas for product/service improvements.
• Participate in implementations of solutions to increase customer satisfaction.

Conocimientos

Fluent in English

Fluent in Russian

Fluent in Spanish

Tech-savvy

Customer support experience

Herramientas

Helpdesk/CRM software

Smartphone/tablet configurations

Descripción del empleo

A growing technology company is looking for a full-time remote Customer Support Agent. You will provide front-line support to English, Spanish, and Russian-speaking drivers and fleet managers in North America. Ideal candidates are tech-savvy communicators with at least one year of customer support experience. This role involves identifying areas for improvements and contributing to solutions that enhance customer satisfaction and retention. A headset and reliable internet are required.