512

Jobs at Didi in Mexico

BPO Quality & Training Analyst (SQL & QA)

Didi

Ciudad de México
On-site
MXN 200,000 - 400,000
22 days ago
I want to receive the latest job alerts at “Didi” jobs

Senior CX Strategy Analyst, Global

Didi

Ciudad de México
On-site
MXN 463,000 - 743,000
22 days ago

BD Lead for Food & Delivery Partnerships

DiDi Global

Chihuahua
On-site
MXN 200,000 - 400,000
22 days ago

Senior User Insights Analyst - Shape Product Strategy

DiDi Global

Ciudad de México
On-site
MXN 400,000 - 600,000
22 days ago

Strategic Field Business Developer

DiDi Global

Saltillo
On-site
MXN 200,000 - 400,000
22 days ago
discover more jobs illustrationDiscover more opportunities than anywhere else. Find more jobs now

Business Development Manager

Didi

Nogales
On-site
MXN 200,000 - 400,000
22 days ago

Senior HRBP: Strategy, Org Design & Change Leader

Didi

Ciudad de México
On-site
MXN 1,477,000 - 1,847,000
22 days ago

User Insights Senior Analyst

DiDi Global

Ciudad de México
On-site
MXN 400,000 - 600,000
22 days ago
HeadhuntersConnect with headhunters to apply for similar jobs

BD Hunter

DiDi Global

Saltillo
On-site
MXN 200,000 - 400,000
22 days ago

BD Manager

DiDi Global

Chihuahua
On-site
MXN 200,000 - 400,000
22 days ago

Senior BI Analyst - Real-Time Insights Leader

Didi

Ciudad de México
Hybrid
MXN 600,000 - 800,000
22 days ago

Passenger Platform Analytics Specialist (Hybrid)

Didi

Ciudad de México
Hybrid
MXN 554,000 - 925,000
23 days ago

Senior HRBP Director: Org & Talent Strategy

Didi

Ciudad de México
On-site
MXN 100,000 - 140,000
23 days ago

Head of Food Partnerships & Growth (Hybrid)

DiDi Global

León
On-site
MXN 1,109,000 - 1,480,000
23 days ago

Growth Operations Analyst – Courier Acquisition (Hybrid)

DiDi Global

Ciudad de México
On-site
MXN 200,000 - 400,000
23 days ago

Senior Ads Analytics Lead

Didi

Ciudad de México
On-site
MXN 554,000 - 925,000
23 days ago

HRBP Director

Didi

Ciudad de México
On-site
MXN 100,000 - 140,000
24 days ago

Passenger Platform Business Analyst

Didi

Ciudad de México
Hybrid
MXN 554,000 - 925,000
24 days ago

Supply Growth Operations Analyst

DiDi Global

Ciudad de México
On-site
MXN 200,000 - 400,000
24 days ago

BD Manager, Farming Partnerships — Hybrid (Guadalajara)

Didi

Región Centro
On-site
MXN 50,000 - 70,000
24 days ago

BD Manager Farming

Didi

Región Centro
On-site
MXN 50,000 - 70,000
24 days ago

BD Hunter Chihuahua

Didi

Chihuahua
On-site
MXN 200,000 - 400,000
24 days ago

Business Senior Analyst Ads

Didi

Ciudad de México
On-site
MXN 554,000 - 925,000
24 days ago

BD Manager

DiDi Global

León
On-site
MXN 1,109,000 - 1,480,000
24 days ago

Tax Advisory Manager

Didi

Ciudad de México
On-site
MXN 1,500,000 - 2,000,000
24 days ago

Top job titles:

Medio Tiempo jobsVespertino jobsLimpiezas jobsNegocios Internacionales jobsSeguridad Privada jobsTi jobsIngeniero Civil Sin Experiencia jobsSociologia jobsAeronautica jobsCnc jobs

Top companies:

Jobs at TelcelJobs at NikeJobs at ManpowerJobs at ElektraJobs at H&mJobs at NissanJobs at TruperJobs at Grupo AxoJobs at InnovasportJobs at Primera Plus

Top cities:

Jobs in Ciudad De MexicoJobs in MonterreyJobs in TijuanaJobs in Ciudad JuarezJobs in QueretaroJobs in PueblaJobs in ZapopanJobs in Ciudad Benito JuarezJobs in HermosilloJobs in Reynosa
BPO Quality & Training Analyst (SQL & QA)
Didi
Ciudad de México
On-site
MXN 200,000 - 400,000
Full time
22 days ago

Job summary

A leading mobility technology platform is seeking a BPO Training & Quality Analyst in Mexico City. The role involves conducting thorough quality assurance analyses and utilizing advanced SQL skills for data interpretation. Candidates should have a Bachelor's degree and relevant BPO management experience, along with strong analytical and communication skills. Join a company dedicated to creating a diverse and inclusive workspace.

Qualifications

  • 3-5 years of experience in BPO management with performance improvement.
  • Advanced English communication skills for diverse teams.
  • Strong knowledge of quality assurance methodologies in BPO.

Responsibilities

  • Conduct quality assurance reviews of contact center interactions.
  • Develop SQL queries for data extraction and reporting.
  • Collaborate with teams for performance improvement plans.

Skills

SQL proficiency
Analytical skills
Communication skills
Problem-solving
Leadership abilities

Education

Bachelor's degree in business management, engineering, or a related field

Tools

Contact center software
Job description
A leading mobility technology platform is seeking a BPO Training & Quality Analyst in Mexico City. The role involves conducting thorough quality assurance analyses and utilizing advanced SQL skills for data interpretation. Candidates should have a Bachelor's degree and relevant BPO management experience, along with strong analytical and communication skills. Join a company dedicated to creating a diverse and inclusive workspace.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.