Digital jobs in Mexico

We are looking for a highly motivated person, with an eye to detail, analytical skills, and a willingness to learn and contribute in HR processes continuity, improvement and automation.

HR Shared Services Representative with fluent written and spoken English will join our new HR Shared Services Center Team in Mexico City to support HR policies and processes serving as first line of support for employees, managers and HR Business Partners with HR related inquiries.

• Manage full process related to employee lifecycle (hire-to-retire) in the region.
• Maintain accurate records of employees on the HR system including any changes to employment terms & advising the relevant departments.
• Create/update process guides on a regular basis.
• Create standard & ad hoc reports as necessary.
• Support standardization and automation projects on HR processes across different countries.
• Initiate and implement process changes and automations across HR processes.
• Participate in projects related to improving efficiency and work quality.

• Experience working in HR Support or HR Administration Shared Services.
• Experience managing processes related to employee lifecycles (hire-to-retire).
• Full proficiency in English.

• HR Shared Services experience supporting North America and Latin America.
• Experience in process mapping and optimization.
• Experience in Knowledge Centered Service.

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