Delivery jobs in United States

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

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Facilities Manager (Hard Services)

What this job involves: This role is responsible for overseeing the maintenance and repair operations within a specific region. This role requires strong leadership skills, technical expertise, and the ability to collaborate with cross-functional teams, clients, and stakeholders. The Facility Operations Manager will play a critical role in ensuring optimal facility performance, high-quality maintenance services, and client satisfaction.

Benefits to eligible employees include:

• Direct Hiring by the company.
• Base Salary.
• Legal benefits: IMSS, vacations, vacation bonus, bonus.
• Life Insurance + death support.
• Psychological, Medical, Nutritional, Legal, Financial, and Veterinary Consulting (remotely).
• Welhub: Digital wellness platform, with +1250 training videos based on body, mind, and nutrition.
• Constant training: +15,000 courses.
• Major Medical Expenses Insurance.
• Food Vouchers.
• Saving Fund.

We are currently seeking a dynamic individual for the role of Facilities Manager (Hard Services) to join our team:

• Location: Insurgentes Sur, CDMX
• Work schedule: Monday to Friday from 9 am to 6 pm
• Work model: On site

What is your day to day?

• Provide strategic leadership and direction for maintenance and repair operations.
• Collaborate with stakeholders to understand maintenance and repair needs, goals, and objectives.
• Manage customer satisfaction, discuss any recommended changes to the overall program and the financial impact possible on facilities operations. Work with the operations team on results/expectations.
• Develop and implement strategies to optimize facility performance, minimize downtime, and enhance operational efficiency.
• Oversee the delivery of maintenance and repair services, ensuring high-quality service delivery, compliance with standards, and adherence to service level agreements (SLAs).
• Monitor performance of maintenance vendors and contractors through key performance indicators (KPIs) and metrics, implementing continuous improvement initiatives.
• Collaborate with cross-functional teams to align maintenance and repair activities with client requirements and operational goals.
• Support in developing and managing budgets for maintenance and repair operations, tracking expenses, and identifying opportunities for cost optimization.
• Foster positive working relationships with internal and external stakeholders.
• Ensure compliance with regulatory requirements, health and safety standards, and JLL's policies and procedures.
• Stay informed about industry trends, emerging technologies, and best practices in facility maintenance and repair.
• Conduct regular site visits and inspections to assess the condition of facilities and identify maintenance needs.
• Develop and implement preventive maintenance programs, schedules, and protocols to prolong asset lifespan and minimize disruptions.
• Verify accuracy and integrity of maintenance and repair data, ensuring appropriate documentation and controls are in place.
• Manage direct reports e.g. Engineers, Planner/Schedulers, 3rd party contractors/vendors, and/or temporary services. Provide on-site support as required to support and manage work efforts.
• Work with Engineering staff/Client Engineering team to prioritize and assign duties that align with client/JLL goals and objectives (i.e., repairs & maintenance, project planning and implementation, renovation efforts, energy conservation, safety goals, etc.).
• Assure compliance with JLL Management audit programs; JCAP, HSSE, and site policies, procedures, and standard practices. Work with team on alignment and delivery.
• Manage compliance with required local, state/provincial, and federal laws and regulations.
• Respond to emergency calls.
• Perform additional job duties as requested.
• Support project development, continuous consultation, and commissioning.
• Support in audits such as ISO, Environmental, Health, and Safety (EHS), and asset/facility systems.
• Manage technical staff, including hiring, training, and personnel development.

Desired experience and technical skills:

• 5+ years in property management, maintenance & operations, leadership role. Experience in critical site/Data Center operations.
• Additional certification in one or more of the following: HVAC, electrical, mechanical, refrigeration systems, process controls, mechanical power transmissions, plumbing, or engine repair.
• Strong background in building maintenance required.
• Bachelor's degree in Engineering, Facility Management, or a related field.
• Industry Certification from IFMA – BOMA - AFE - AAMP is preferred.
• Knowledge of Reliability Centered Maintenance principles and Root Cause Analyses.
• Strong leadership and management skills, with the ability to drive strategic initiatives and develop high-performing teams.
• Excellent understanding of maintenance and repair principles, methodologies, and best practices.
• Strong technical knowledge of building systems, preventive maintenance, and safety regulations.
• Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Ability to work independently and handle multiple tasks in a fast-paced environment.

Location: On-site – Ciudad de Mexico, MEX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!