Associate Principal Consultant - Business Analyst

Nagarro; Región Centro; Presencial; MXN 1,205,000 - 1,550,000; Jornada completa

Descripción de la vacante

A global technology company in Mexico is seeking a Senior Business Analyst to bridge business needs and technology solutions. The ideal candidate will lead requirement gathering sessions, create documentation, and support UAT while collaborating with cross-functional teams. Strong experience in Business Analysis, especially in digital and CRM platforms, is essential, along with expertise in Agile methodologies. Candidates with Salesforce experience and analytical skills will excel in this role.

Formación

• Strong experience in Business Analysis for digital/CRM/data platforms.
• Expertise in Agile/Scrum methodologies required.
• Excellent communication and stakeholder management skills essential.

Responsabilidades

• Lead requirement gathering sessions with stakeholders.
• Understand business processes and define future-state solutions.
• Create detailed documentation like BRD, FRD, user stories.

Conocimientos

Business Analysis for digital/CRM/data platforms

Agile/Scrum methodologies

Excellent communication

Stakeholder management

Analytical abilities

Problem-solving abilities

Writing user stories

Cross-functional teamwork

Herramientas

Salesforce

Descripción del empleo

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

We are looking for a Senior Business Analyst who can bridge business needs and technology solutions, drive requirement discovery, and ensure successful delivery of high-impact programs. The role requires strong domain understanding, stakeholder management, and the ability to translate complex business requirements into clear functional and technical specifications.

Key Responsibilities

• Lead requirement gathering sessions with business and technical stakeholders
• Understand business processes, pain points, and define future-state solutions
• Create detailed documentation: BRD, FRD, user stories, acceptance criteria, and process flows
• Act as a product owner proxy, ensuring clarity and prioritization of requirements
• Collaborate with architects, developers, and QA teams for smooth execution
• Drive solution design discussions and validate functional feasibility
• Support UAT planning, execution, and sign-off with business users
• Manage change requests and ensure alignment with business objectives
• Provide domain guidance to the delivery team
• Ensure traceability from requirements to delivery and deployment
• Support roadmap planning and feature prioritization

Required Skills

• Strong experience in Business Analysis for digital/CRM/data platforms (Salesforce preferred)
• Expertise in Agile/Scrum methodologies
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving abilities
• Experience in writing high-quality user stories and functional specifications
• Ability to work with cross-functional and global teams

Good to Have

• Domain experience in Life Sciences / Healthcare / Pharma
• Experience with Salesforce Clouds (Sales, Service, Data Cloud, Health/Life Sciences Cloud)

Qualifications

• Must have Skills: Business Orientation (Expert), Requirements Elicitation
• Good To Have Skills: Salesforce Landscape