A leading global streaming service in Milano is looking for a Live Ops Support Engineer to ensure seamless delivery of live events. You will manage pre-event checks, handle technical issues, and work closely with teams to enhance support functions. Ideal candidates have 3+ years in technical support and strong troubleshooting skills. This role offers the chance to work in a dynamic environment focused on customer experience and innovation.
Qualificações
3+ years of technical support experience.
Experience in development or technical support.
Knowledge of SVOD or OTT video services.
Responsabilidades
Deliver live sports and music events to a high standard globally.
Perform pre-event checks and triage any audio/video issues.
Aid in development and testing of operational tools for efficiency.
Conhecimentos
Troubleshooting
Technical support
Problem solving
Communication
Descrição da oferta de emprego
A leading global streaming service in Milano is looking for a Live Ops Support Engineer to ensure seamless delivery of live events. You will manage pre-event checks, handle technical issues, and work closely with teams to enhance support functions. Ideal candidates have 3+ years in technical support and strong troubleshooting skills. This role offers the chance to work in a dynamic environment focused on customer experience and innovation.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.