Live Playback Ops Engineer — Global Streaming

Amazon; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading global streaming service in Milano is looking for a Live Ops Support Engineer to ensure seamless delivery of live events. You will manage pre-event checks, handle technical issues, and work closely with teams to enhance support functions. Ideal candidates have 3+ years in technical support and strong troubleshooting skills. This role offers the chance to work in a dynamic environment focused on customer experience and innovation.

Competenze

• 3+ years of technical support experience.
• Experience in development or technical support.
• Knowledge of SVOD or OTT video services.

Mansioni

• Deliver live sports and music events to a high standard globally.
• Perform pre-event checks and triage any audio/video issues.
• Aid in development and testing of operational tools for efficiency.

Conoscenze

Troubleshooting

Technical support

Problem solving

Communication

Descrizione del lavoro

A leading global streaming service in Milano is looking for a Live Ops Support Engineer to ensure seamless delivery of live events. You will manage pre-event checks, handle technical issues, and work closely with teams to enhance support functions. Ideal candidates have 3+ years in technical support and strong troubleshooting skills. This role offers the chance to work in a dynamic environment focused on customer experience and innovation.