Patient Billing Specialist – Empathetic Healthcare Support

Amazon; Pisa; In loco; EUR 35.000 - 39.000; Tempo pieno

Descrizione del lavoro

A leading healthcare service provider in Pisa seeks a Customer Service Specialist - Healthcare Billing. This role involves managing patient inquiries related to billing and insurance claims, ensuring high-quality patient care. Candidates must have at least 2 years of customer service experience in a healthcare setting and familiarity with medical billing processes. Working knowledge of Microsoft Office and EHR systems is essential. The position offers competitive pay and a positive impact on patient experiences.

Competenze

• 2+ years of customer service in a healthcare call center environment.
• 1+ years of medical billing, insurance claims, or healthcare revenue cycle experience.
• Ability to type 45+ WPM while maintaining accuracy.

Mansioni

• Handle patient inquiries effectively and ensure patient satisfaction.
• Collaborate with healthcare providers on billing issues.
• Investigate claims through insurance for accuracy.

Conoscenze

Customer service skills

Problem-solving

Attention to detail

Strumenti

Microsoft Office Suite

Electronic Health Records (EHR)

Customer Relationship Management (CRM)

Descrizione del lavoro

A leading healthcare service provider in Pisa seeks a Customer Service Specialist - Healthcare Billing. This role involves managing patient inquiries related to billing and insurance claims, ensuring high-quality patient care. Candidates must have at least 2 years of customer service experience in a healthcare setting and familiarity with medical billing processes. Working knowledge of Microsoft Office and EHR systems is essential. The position offers competitive pay and a positive impact on patient experiences.