Quality Control jobs in United Kingdom

Prepare the outlet's annual budget plan in collaboration with the Marketing Team and relevant subject matter experts, to be reviewed and submitted for approval by Management. The proposed budget must align with the company’s strategic priorities and established targets.

Responsible for the implementation and control of the approved operating budget.

2. Product Pricing and Cost Control

Collaborate in the determination of monthly Food & Beverage (F&B) budgets, review F&B cost fluctuations on a monthly basis, engage in discussions with relevant stakeholders, and take appropriate actions to stabilize costs.

3. Customer Experience

Lead and oversee the implementation of exceptional customer service standards.

Ensure consistent quality control of products, a professional atmosphere, and a clean, well-maintained environment to enhance overall service quality.

Provide input and stay updated on hospitality service trends and standards to ensure service excellence.

4. Standard Operating Procedures (SOPs)

Develop, supervise, and ensure the effective implementation of Standard Operating Procedures and regulations in accordance with applicable policies.

Ensure consistent application of cost control measures to support revenue growth.

Oversee the execution and scheduling of general cleaning activities.

5. Marketing & Promotion

Collaborate with the Marketing Team to promote the outlet by organizing targeted events regularly, in line with planned objectives and business needs.

6. Menu & Food Presentation

Provide valuable input on new menu development and menu engineering.

Oversee and review food presentation standards to maximize customer satisfaction.

Offer insights on food costing to maintain stable and manageable cost levels.

7. People Management

Evaluate the effectiveness of the outlet’s organizational structure.

Monitor and review employee performance, including promotions and internal rotations.

Conduct coaching and mentoring sessions.

Manage employee development, evaluation, and performance improvement processes.

Collaborate with the Human Resources department for recruitment to ensure alignment with staffing needs.

Ensure all staff comply with established rules, regulations, and SOPs.

8. Reporting

Prepare weekly operational sales reports and monthly Profit & Loss (P&L) statements.

Requirement:

Proven experience as a Restaurant Manager or Assistant Manager (3–5 years)

Strong leadership and team management skills

Solid understanding of restaurant operations and best practices

Excellent communication and interpersonal skills

Ability to work under pressure and solve problems efficiently

Basic knowledge of budgeting and financial reporting

Willingness to work nights, weekends, and holidays

Diploma degree in hospitality or equivalent is a plus

Candidates must reside in Surabaya or be willing to relocate to Surabaya

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a restaurant manager?

Do you have experience in a sales role?

Do you have customer service experience?

How many years of people management experience do you have?

Are you willing to relocate for this role?