Jobs in Surabaya, Indonesia

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About the role

As a Regional Acquisition Team Leader, you will be instrumental in leading and optimizing the performance of our field acquisition teams within your designated territories across Indonesia. This role focuses on strategically driving expansion of our Amarthalink agent network through effective field engagement, specifically targeting the integration of LKD Agents, local Warung/Toko Kelontong and Konter Pulsa into the Amartha ecosystem. You will be responsible for the comprehensive oversight of field operations, rigorous analysis of performance metrics, and the delivery of actionable strategic insights to maximize the efficiency and scalability of our field acquisition initiatives. In this role, you will have the opportunity to directly impact the growth and scalability of Amartha's agent network through strategic field operations. We are looking for a driven individual who thrives in complex, evolving environments and is passionate about driving growth through traditional acquisition channels. If you have a knack for strategy and a passion for field operations, we encourage you to apply.

Scope of Responsibilities:

• Provide direct oversight and leadership to field acquisition teams within assigned territories.
• Accountable for ensuring that new Monthly Transacting Users (MTU) acquisition and Gross Merchandise Value (GMV) targets are consistently met on a monthly basis.
• Monitor and ensure that field team operational fulfillment aligns with established targets and standards.
• Implement and enforce stringent measures to prevent and mitigate fraudulent activities within the field team.

• 1-3 years of experience in field sales, sales operations, business development, or team management, preferably within the financial services, e-commerce, or FMCG sectors.
• Demonstrated success in leading and motivating field-based teams to achieve and exceed targets.
• Proven ability to implement and enforce compliance and risk management protocols in field operations.
• Familiarity with the Indonesian market landscape, particularly the LKD Agents, Warung/Toko Kelontong and Konter Pulsa segments, is highly desirable.
• Willingness to travel extensively within assigned territories

Preferred Skills:

• Background in retail, telecommunications, or a related sector with a heavy reliance on field acquisition strategies.
• Strong understanding of field sales methodologies, performance management, and operational efficiency.
• Good analytical skills with the ability to interpret data, identify trends, and develop data-driven strategies.
• Exceptional communication, interpersonal, and negotiation skills, with the ability to build rapport and influence stakeholders.
• Proficiency in CRM and sales management software to track field operations.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.