Sales Engineer

Iqtalent; Emea; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading technology company is hiring a Sales Engineer in Indonesia to support customers during their experimentation journey. The role involves serving as a key technical contact, understanding customer needs, and advocating for customers internally. Ideal candidates have 3+ years of relevant experience and familiarity with programming languages and cloud providers. Competitive salary and benefits are offered.

Benefits

Competitive salary

Health, dental, and vision insurance

New laptop/equipment of your choice

Compensation for learning materials

Qualifications

• 3+ years of experience in Sales Engineering or related customer-facing engineering role.
• Familiarity with software development lifecycle and CI/CD.
• Experience managing relationships with technical stakeholders.

Responsibilities

• Serve as the technical contact with customers and partners.
• Understand customer needs and influence decisions.
• Provide customers with best practices for integrations.

Skills

Sales Engineering experience

Consultative mindset

Technical architecture knowledge

APIs familiarity

Programming languages (Java, Go, etc.)

Tools

Cloud data warehouse providers

Product analytics and ETL tools

SQL proficiency

Job description

At Eppo, we are building the future of experimentation, so that every company can have an entrepreneurial, customer oriented culture. We believe that AB experiments uniquely put customers at the center of product decisions instead of political processes.

Our next-gen platform allows companies to 10x their volume of AB experiments by embracing the full technical rigor of engineering and statistics while focusing intensely on the evangelism of results and accessibility to business users. We are built for the modern cloud infrastructure, with easy integrations and an emphasis on privacy and security.

Our team is made up of veteran product builders from Airbnb, Slack, and Snowflake, and our product is powering experimentation at some of top companies around the world. We’ve raised over $19M in Seed and Series A funding backed by top-tier venture firms like Menlo VC and Amplify Partners.

Watch a demo of Eppo on our homepage, read more on our blog, or check out our about us page to learn more about who we are!

Note: There have been recent reports of fraudulent emails from people impersonating the Eppo talent team. All legitimate correspondence from Eppo will come only from geteppo.com. Anything else should be reported to LinkedIn as a scam. For more information on these fake job scams, you can see this resource from the FTC: https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-and-other-job-platforms

About the Role

We’re hiring a Sales Engineer to partner closely with our Sales team and support our customers in their experimentation journey. This is a technical role where you will shape how dozens of Eppo customers think about experimentation and help them get started with our platform and achieve long-term technical success. Individuals who excel at this job have the ability to think strategically and invest time in developing re-usable artifacts and best practices which are made available across all customers.

What you’ll do as a Sales Engineer:

• Serve as the key technical contact with our customers and partners as they integrate with Eppo’s SDKs
• Couple technical knowledge with a consultative mindset to understand customer needs, gather requirements, and influence decisions
• Be the first point of contact for high priority customers issues or questions related to Eppo’s technical architecture and usage
• Provide customers with best practices for integrations, develop playbooks for use cases and identify key onboarding & adoption patterns to speed time to value
• Advocate for customers internally by frequently providing customer feedback to the product team
• Create a foundation for a strong technical partnership between Eppo and customers and solve technical hurdles that are impeding value realization

Skills

What you’ll bring to the team:

• 3+ years of experience in a Sales Engineering, Partner Engineering, Technical Account Management, Solutions Architecture, or any other customer facing engineering role
• You are familiar with the software development lifecycle, Continuous Integration, and Continuous Delivery
• You are familiar with modern cloud data warehouse providers as well as product analytics and ETL tools
• You are comfortable with at least one of the following languages: Java, Go, JS, Python, PHP, NodeJS, Ruby, .NET, iOS, or Android
• You have worked with APIs and one of the major cloud providers (AWS, Azure, GCP)
• Experience managing relationships with technical stakeholders
• Nice to have: Proficient at SQL

Compensation

• Competitive salary and early team equity
• Top of the line health, dental, and vision insurance
• New laptop/equipment of your choice and whatever else you need to be productive
• Compensation for learning materials, tools, and resources to help you learn and grow