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Experience Support Specialist
Résumé du poste
A leading travel company in the UK is seeking an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journeys. Responsibilities include communicating with clients, modifying itineraries, sharing information, and addressing concerns. Ideal candidates possess strong communication skills, customer service experience, and a passion for travel. Join a supportive team with opportunities for professional growth. Enjoy flexibility with remote work and exclusive travel perks.
Prestations
Qualifications
- Strong communication skills are essential for this role.
- Customer service experience is highly valued.
- Must be organized and detail-oriented.
Responsabilités
- Communicate with clients through email, calls and messaging.
- Support itinerary modifications, cancellations and requests.
- Share accurate information about destinations and documentation.
- Review travel details and follow up to ensure satisfaction.
- Address concerns with patience and friendly communication.
Connaissances
As an Experience Support Specialist your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans provide recommendations coordinate updates and offer guidance so every traveler has a seamless experience from start to finish.
At Destiny&Co we believe that thoughtful service can transform a trip into a lasting memory.
- Communicate with clients through email calls and messaging.
- Support itinerary modifications cancellations and requests.
- Share accurate information about destinations and documentation.
- Review travel details and follow up to ensure satisfaction.
- Address concerns with patience and friendly communication.
- Remote work with a flexible schedule.
- Access to exclusive travel perks and training programs.
- Supportive team culture.
- Professional growth in the travel industry.
- Strong communication skills.
- Customer service experience valued.
- Organized and detail-oriented.
- Eager to learn systems and tools.
- Passion for travel and helping people.
- Children Activity
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- Human Resources Administration
- Government
- Actuary
- Hydraulics
Employment Type : Full Time
Experience : years
Vacancy : 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.