Receptionist/Bartender (Crew Member)

Hotel Co 51; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Aberdeen City is seeking a friendly and energetic Crew Member to join their team. The ideal candidate will deliver exceptional customer service, act as the first point of contact for guests, and be flexible with night shifts. Responsibilities include answering calls, providing information about hotel facilities, and meeting guest requests. Previous service industry experience and knowledge of hotel systems like Opera are preferred, alongside a commitment to food safety regulations.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays

Qualifications

• Experience within the service industry.
• Knowledge of Food Safety & Licensing laws.
• Personal experience of travel and the travel industry.

Responsibilities

• Provide top quality customer service.
• Act as first point of contact for guests.
• Respond to internal & external calls.
• Handle general guest requests.
• Work flexible hours as needed.

Skills

Customer service

Teamwork

Flexibility with night shifts

Knowledge of hotel systems

Tools

Opera

Micros

Job description

We are looking for a friendly, passionate and energetic Crew Member to join the team at the Moxy Aberdeen Airport.

What We Will Offer You

• Training and development opportunities
• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)

Your Responsibilities

• Top quality customer service
• Working as part of a great team
• First point of contact for our guests
• Answering internal & external calls
• Good knowledge of the hotel facilities and services we offer
• Dealing with general guest requests
• Available to work when the team and customer needs you
• You are flexible with working nights shifts

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel and travel industry

a personality assessment can be part of the recruitment process

MOXY

MOXY offers a playful hotel experience for the young at heart. With 100+ properties open across Europe North America, and Asia Pacific, Moxy boldly breaks the rules of a conventional hotel stay across the globe. The nontraditional experience starts with check‑in at Bar Moxy and comes to life throughout its social public spaces, like the Lounge and Library, and the small but smart bedrooms. Moxy provides stylish, industrial design and sociable service at an attractive price point, so that guests can splurge on the experiences that matter most to them during their travels. Moxy celebrates nonconformity, open‑mindedness, and originality above all – forever giving its guests permission to Play On #atthemoxy. For more information, visit moxyhotels.com and Play On #atthemoxy on Instagram. Moxy is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments, and unparalleled benefits, including free nights and Elite status recognition.

Marriott International, Inc.

Marriott International, Inc. (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 8,500 properties under 32 leading brands spanning 138 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy™, its highly‑awarded travel program.