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Customer Care Specialist

One Stop Stores Ltd

Lancashire

On-site

GBP 60,000 - 80,000

Full time

Today
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Job description
Temporary Customer Care Specialist – Vaisala, Birmingham

We are looking for one Temporary Customer Care Specialist to join our Customer Frontline team for 6 Months at our Vaisala Birmingham office, UK. Join a global team dedicated to leading customer experience, where you'll help shape our ways of working and make a positive impact on customer satisfaction.

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Customer Care Executive – Club Med, London Office (UK, Ireland, Nordics)

Position Overview: We are seeking a Customer Care Executive to join our dynamic team at the Club Med London Office for the UK, Irish and Nordics markets. This role presents an exciting opportunity for individuals who are passionate about delivering exceptional customer service and gaining valuable experience in the travel and hospitality industry.

Key Responsibilities
  • Assist Customers: Respond promptly and professionally to customer inquiries via all communication channels, providing accurate information about Club Med resorts, packages, and services.
  • Handling pre & post departure claims: Address any claims or issues that arise before or after customers depart for...
Qualifications
  • Bachelor’s or master’s degree program, preferably in Hospitality Management, Tourism, Business Administration, or a related field.
  • Excellent communication skills, both written and verbal, with a professional and friendly demeanor.
  • Strong customer service orientation with a genuine desire to assist and support customers.
  • Ability to multitask and prioritize tasks in a fast-paced environment while maintaining attention to detail.
  • Proficiency in Microsoft Office applications (Word, PowerPoint, Excel…).
  • Fluency in English; proficiency in French is a plus.
Benefits
  • 25 days annual leave, increasing by a day after 1 year service (to a max of 30 days)
  • Birthdays off
  • Half day on Christmas Eve and New-Year Eve
  • 3 weeks of Club Med vacations per year under Club Med policy (for GO + 1 guest with estimated yearly value of up to £30k)
  • Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months
  • Private Healthcare insurance
  • Pension scheme
  • 40% of office commute costs reimbursed each month
  • Strong internal mobility and development opportunities
German Customer Service Representative (Hybrid)

Location: Cambridge (Remote and 1 x per month in the Office). Salary: £27,350 per year. Client Profile: Origin Multilingual is proud to announce, we are searching for a German Speaking Customer Service Advisor...

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