Experience Support Specialist

Destinytravel; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading travel company in the UK is seeking an Experience Support Specialist to ensure travelers feel confident and cared for throughout their journeys. Responsibilities include communicating with clients, modifying itineraries, sharing information, and addressing concerns. Ideal candidates possess strong communication skills, customer service experience, and a passion for travel. Join a supportive team with opportunities for professional growth. Enjoy flexibility with remote work and exclusive travel perks.

Benefits

Remote work with a flexible schedule

Access to exclusive travel perks and training programs

Supportive team culture

Professional growth in the travel industry

Qualifications

• Strong communication skills are essential for this role.
• Customer service experience is highly valued.
• Must be organized and detail-oriented.

Responsibilities

• Communicate with clients through email, calls and messaging.
• Support itinerary modifications, cancellations and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Skills

Strong communication skills

Customer service experience

Organized and detail-oriented

Eager to learn systems and tools

Passion for travel

Job description

As an Experience Support Specialist your role is to ensure travelers feel confident and cared for throughout their journey. You will assist with vacation plans provide recommendations coordinate updates and offer guidance so every traveler has a seamless experience from start to finish.

At Destiny&Co we believe that thoughtful service can transform a trip into a lasting memory.

Key Responsibilities

• Communicate with clients through email calls and messaging.
• Support itinerary modifications cancellations and requests.
• Share accurate information about destinations and documentation.
• Review travel details and follow up to ensure satisfaction.
• Address concerns with patience and friendly communication.

Benefits

• Remote work with a flexible schedule.
• Access to exclusive travel perks and training programs.
• Supportive team culture.
• Professional growth in the travel industry.

What Were Looking For

• Strong communication skills.
• Customer service experience valued.
• Organized and detail-oriented.
• Eager to learn systems and tools.
• Passion for travel and helping people.

Key Skills

• Children Activity
• Access Control
• Human Resources Administration
• Government
• Actuary
• Hydraulics

Employment Type : Full Time

Experience : years

Vacancy : 1