Service Desk Analyst jobs in United Kingdom

£46,040 - £50,510 This post is eligible for a Digital Skills Allowance of up to £11,400 per annum.
Published on

Full-time (Permanent) £46,040 - £50,510 This post is eligible for a Digital Skills Allowance of up to £11,400 per annum.
Published on 17 December 2025 Deadline 7 January 2026

MOD Corsham

The MOD's digital teams ensure we remain among the most technologically advanced Armed Forces in the world. We develop and lead in cutting‑edge data science, automation, and cyber security solutions to protect the UK and its interests, at home and abroad.

Our mission also goes beyond the battlefield by leading humanitarian efforts and driving innovation that impacts lives across the globe.

Passionate about using your skills to make a critical difference? Your next career move could be here!

This position is advertised at 37 hours per week.

We are seeking experienced Enterprise Architects to play a key leadership role within our organisation. As an Enterprise Architect, you will work across various levels to translate business strategy into actionable change and technical delivery. Senior Enterprise Architects will also support lead architects in shaping, aligning, and driving the organisation's strategic direction, ensuring it is effectively developed, agreed upon, and implemented.

Responsibilities

• Network and communicate with stakeholders across domains or enterprises
• Identify opportunities for improvement
• Support a community or team
• Use emerging technologies and approaches
• Play an active part in the team and understand how to deliver the team’s objectives to meet organisational goals
• Identify influences or risks

For more information on the Enterprise Architect profession please see the Government Digital and Data Framework;

Note this post requires infrequent travel to other UK sites and attendance at evening conference calls.

As a successful Technical Architect, you will demonstrate:

• A proven track record of operating in highly secure environments, delivering positive business outcomes through effective technical collaboration.
• A strong understanding of enterprise architecture principles, including the ability to document current state architectures, design future state architectures, and provide technical support to project solution architects to ensure consistency with the overarching strategy.
• Familiarity with architectural frameworks and methodologies.
• Knowledge of cloud computing concepts and cloud migration strategies.
• Knowledge of implementing and managing Identity and Access Management (IAM) and Public Key Infrastructure (PKI) within interconnected system landscapes.
• Excellent problem‑solving skills and the ability to align technical solutions with business objectives.
• Describe your knowledge of working across other departments or internationally in a highly secure environment to delivery business benefit through technical engagement.
• Detail your knowledge of enterprise architecture, such as capturing As‑Is architectures, developing to‑be architectures, and providing technical guidance to solution architects within projects to drive coherence and alignment to strategy.
• Expand on your knowledge of protocols and standards for modelling and tooling.
• Outline your knowledge of cloud computing and cloud adoption.

Security Clearance

To be appointed, successful candidates must meet the security requirements. Our thorough vetting process can take several months to complete. This vacancy is open exclusively to UK nationals, and the required security level isDeveloped Vetting. Additionally, candidates must passSTRAP clearance before starting the role.

This role is restricted to candidates who hold sole UK national status

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing

We'll assess you against these technical skills during the selection process: