Service Desk Engineer

Mirus IT; Milton Keynes; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading IT services provider based in Milton Keynes is seeking a 2nd Line Support Engineer to provide vital support for Microsoft environments. The position includes managing installations and resolving issues related to Windows 10/11 on various devices. The ideal candidate will have experience in 2nd line support and a strong understanding of Microsoft systems. This role offers opportunities for progression and skill development within a diverse portfolio of clients.

Qualifications

• Experience in 2nd line support for Microsoft environments.
• Knowledge of Windows 10/11 operating systems.

Responsibilities

• Provide support for Microsoft environments.
• Manage installations and upkeep of systems.
• Resolve issues on Windows operating systems.

Job description

Overview

2nd Line Support Engineer required for a leading client based in Milton Keynes. The client is currently seeking a 2nd Line Support Engineer to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.

Role Highlights

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Responsibilities

From the content provided, responsibilities across the roles include providing support for Microsoft environments, managing installations, upkeep, resolving issues on Windows operating systems, and delivering service desk and end-user computing support. Detailed responsibilities are reflected within each role described above.

Qualifications

Qualifications are not specified in a consistent, consolidated way in the provided text. The individual roles reference skills and clear progression, but specific required qualifications are not clearly enumerated in this sanitized version.

Expiry

IsExpired: false