Service Delivery jobs in Regno Unito

Join us at RPS Occupational Health for an exhilarating opportunity as a Senior Occupational Health Advisor, where you'll become an integral part of our esteemed in-house Occupational Health team, serving one of our valued rail clients. This a permanent, onsite role based in Folkstone 3-5 days per week, with the option of hybrid working.

Join RPS Occupational Health, a dynamic workplace that prioritises employee support and development. Our team fosters a culture of trust, respect, and collaboration, with shared goals for individual and company success.

We emphasise quality over quantity, limiting case management assessments to six per day for manageable workloads and superior service, boosting staff morale and retaining our staff for the long term. With extensive induction, ongoing training, and peer support, our staff excel as trusted experts, empowered to make decisions autonomously.

Enjoy excellent reward packages, a diverse and inclusive culture, and ample opportunities for career advancement within our organisation, including internal promotions where possible. Experience flexible working arrangements and a supportive community culture, while tackling a variety of work with nationwide clients. Join our team of Occupational Health professionals and discover why we're the top choice in our field.

We’re RPS, our projects are all around you. We define, design and manage projects that create shared value to a complex, urbanising and resource-scarce world. Our people are our success. We need people who share our passion on solving the problems that matter. And where you’ll be supported every step of the way. Here is where you come to build a career.

As a Senior Occupational Health Advisor, you'll take the lead in delivering exceptional services that go beyond the ordinary. You'll lead the charge in complex case management, administering rail and non-rail medicals, and championing health and wellbeing initiatives. In this role, you'll serve as the beacon of expertise, acting as the Senior Nurse for the service. Collaborating closely with the OH Physician two days per week, as well as working hand-in-hand with our dedicated Administrator, you'll orchestrate a seamless and efficient operation that sets the gold standard in occupational health. This is your opportunity to make a real impact, guiding our team towards new heights of excellence while forging meaningful connections with our clients and colleagues alike. Your key responsibilities include:

• Collaborating closely with cross-functional teams to uphold impeccable standards of clinical practice, operational efficiency, and client satisfaction.
• Mentoring and guiding a team of Occupational Health Advisors, fostering a culture of engagement and motivation.
• Overseeing the workflow and utilization of our occupational health nurse team, ensuring seamless operations.
• Actively participating in commercial initiatives and cross-team collaborations to optimize resource utilization and workflow efficiency.

We seek a dynamic individual who leads with both strength and compassion, serving as a beacon for their team while driving towards our collective business objectives. The ideal candidate will embody the essence of quality service, representing RPS (Tetratech) with integrity and professionalism. Key qualifications include:

• Registered Nurse on NMC Register, holding a post‑registration qualification in OH
• Experienced in all aspects of OH service delivery including health service delivery, fitness for work and screening procedure (must be proficient with interpreting health surveillance results including audiometry, spirometry, HAVS)
• Robust clinical governance attitude and leads by example to their team and the business
• Excellent communication skills and ability to chair regular team meetings
• Approachable style and easy to connect with
• Pragmatic approach and strong decision‑making ability
• Management qualification at certificate level or above desirable but not essential
• High degree of self‑motivation and management
• Strong organisational skills
• Proficient IT skills including MS Word / Excel / Teams or equivalent
• Strong team player and able to lead by example
• Full UK driving licence is preferable but not essential
• Able to travel to London or Mansfield sites occasionally

We support our people to innovate, collaborate and build meaningful careers. Here you’ll find true support and encouragement. We’re an accredited training provider and we support learning and development for everyone. A personal development plan and a transparent career pathway puts you in the driving seat of your career and you’ll be supported as far as you want to go.

Representing an exciting new chapter in our business, on 24 January 2023 RPS became a Tetra Tech company. With 27,000 employees in more than 550 offices in more than 120 countries on seven continents, Tetra Tech is a leading global provider of consulting and engineering services. As a Tetra Tech company, RPS is proud to offer our people market leading development and project opportunities, helping to solve some of the world’s most complex problems.

If we feel you are a good match you will have an initial chat with one of our clinical staff. If we still feel we could work together you will then be booked in for a more formal competency‑based interview.

If this opportunity suits your career journey, we’d love to hear from you. All applications will be considered. Ready to apply? Please have your CV ready and continue with your application online.

Mindful that a truly inclusive organization must make appropriate use of talent on a global basis and without unnecessary barriers, we are committed to embedding diversity and inclusion principles in all People processes in order to be as diverse as the communities and clients we work with, thereby securing, developing, and retaining the best available talent for the company’s future.

Our people live our purpose, deliver our promise, and demonstrate our behaviours every day. Our behaviours define who we are. Developed by our people, they underpin everything that we do. They create the memorable experiences we are known for and make RPS a great place to do great work.

‘Stronger Together’ is one of our five core behaviours and it is inherent in creating an inclusive workplace :

‘We are respectful, acknowledge diversity, and recognise the potential and contribution of everyone. We bring out the best in one another, always assuming best intent. People who learn and grow thrive in our business, sharing in our success.’

We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list. Please refer to the careers page on our website if you require any further information.