Service Delivery jobs in United Kingdom

At Hillingdon we’re proud of our commitment of ‘Putting our residents first’, ensuring they’re at the heart of everything we do! We want to attract talented individuals like yourself who share our aspirations for the borough and can support us to deliver exceptional services for Hillingdon. With an ambitious strategy we pride ourselves on delivering services that improve the lives of all our residents, businesses, and partners. Embarking on a journey of continuous improvement, we’ve set an agenda to ensure the provision of; safer communities, a thriving local economy, a greener more sustainable environment, whilst increasing our digital capabilities. Working at London’s second largest borough can be tough, particularly with government reforms, budget restrictions, and political attention – but it’s enough to keep us busy and ensures no two days are the same!

We are offering part time positions working 9 hours per week within the Hillingdon Youth Offer. Our offer runs throughout the year and across the whole of the borough. Work patterns may include daytime, afternoon shifts, evening shifts, weekend shifts, and occasional residential work. The salary advertised will be pro-rated. The Hillingdon Youth Offer works with children and young people to deliver high quality, consistent youth work through Targeted, Locality based, Detached, Outreach and Accredited programmes across the borough in collaboration with the statutory, community and voluntary sector. Our work is responsive to need, supports aspiration and is offered in safe spaces and places. Our work delivers opportunities that promote personal and social development, encourage children and young people to make informed choices and respect and value difference.

This post will be within the Sexual Health and wellbeing Team (KISS) which offers a range of education, prevention and therapeutic intervention to children and young people in Hillingdon, where there is a concern in relation to sexual health and relationships.

The successful candidate will be committed to taking a positive, holistic and empowering approach to service delivery. We are looking for individuals with demonstrable experience and competence in developing work with children and young people within formal or informal education or community settings. We are seeking to recruit individuals with an excellent understanding of issues that children and young people face today and experience of leading a team. You will have a creative and dynamic approach and be able to engage with hard to reach and other vulnerable groups. There is no specific qualification required for this role, and training will be part of the induction. A willingness to learn and a commitment to supporting children and young people is a must. As a Programme Delivery Worker, you'll work within a small team of specialist practitioners delivering targeted services and have the opportunity to deliver an effective education and prevention programme offer, including workshops, assemblies, community events for children and young people, parents and professionals. Within your role you will be providing 1-1 psycho education sessions with young people to address concerns in relation to promoting healthy relationships and providing information and support around sexual health.

• Have experience and / or knowledge around healthy relationships and sexual health
• Be confident to plan and deliver group and one-to-one interventions and services that are responsive to need.
• Be confident and motivated
• Be passionate about working with children and young people
• Have a 'Can do' attitude
• Be approachable and able to engage with a diverse client population
• Be proactive and able to work both independently and as part of a team
• Be respectful and polite
• Be compassionate and understanding
• Be reliable and organized
• Have excellent communication and listening skills
• Have the ability to work closely with a range of different organizations
• Be able to work flexibly to meet the needs of children, young people, partners and stakeholders

We offer a range of Company benefits. These vary according to the business area and role but may include :

• Free parking (4 days a week) if based at the Civic Centre
• Generous holiday entitlement : a minimum 26 days a year (plus bank holidays), rising to 29 days after five years' service. For more senior positions holiday entitlements can rise to a maximum of 37 days
• Career breaks
• Electric car leasing scheme
• Season ticket loan
• Access to a wide range of training and courses
• Payment of professional fees where these are required
• Discounts at council-owned leisure centres and swimming pools at Hillingdon
• Cycle purchase scheme
• 30% discount on green fees at council-owned golf courses
• Plus hundreds of discounts available at supermarkets, restaurants, theatres and more