Cloud Infrastructure Support Analyst

Cadent; Coventry; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading energy company is seeking a Cloud Infrastructure Support Analyst to ensure the reliability and performance of cloud services across AWS, Azure, and Google Cloud environments. This role requires deep technical knowledge of cloud technologies and certifications, strong problem-solving abilities, and excellent communication skills. You will drive innovation and support projects, contributing to the future of energy delivery. Join a high-performing team at the forefront of cloud technology and aid in shaping a cleaner, greener future for millions of customers.

Benefits

Annual bonus

Pension Scheme double matched up to 18%

25 days holiday plus statutory days

Career development with funded learning options

Flexible working options

Generous family policies

Qualifications

• Deep technical knowledge of AWS and Azure is essential.
• Experience in second/third-line support and cloud infrastructure management is required.
• Familiarity with CI/CD pipelines and automation tools is necessary.

Responsibilities

• Ensure the reliability and performance of cloud services.
• Provide technical assurance and resolve complex incidents.
• Collaborate with internal and external partners on cloud projects.

Skills

AWS expertise

Azure expertise

DevOps skills

Problem-solving ability

Stakeholder confidence

Education

AWS Associate certification

Azure Administrator certification

Job description

Keep the nation connected through cutting-edge cloud technology

As our Cloud Infrastructure Support Analyst, you'll play a vital role in ensuring the reliability and performance of the cloud services that underpin Cadent's operations. You will safeguard critical infrastructure, drive innovation, and enable the future of energy delivery. Working across AWS, Azure, and Google Cloud environments, you'll provide technical assurance, resolve complex incidents, and contribute to strategic decisions that shape our technology roadmap. You'll collaborate with internal teams and external partners to maintain service availability, security, and compliance, while supporting projects that introduce new capabilities. It's a fantastic opportunity to join a high-performing team, where your expertise will directly impact the resilience and scalability of our cloud platforms.

Why you'll this role:

Critical Impact - Ensure the health and reliability of cloud services that keep Cadent running. Technical Variety - Work across AWS, Azure, DevOps, and emerging technologies. Continuous Learning - Stay ahead of industry trends and apply best practices. Collaboration - Partner with technical specialists, vendors, and business stakeholders. Innovation - Influence cloud strategy and contribute to Gen AI service delivery.

What you'll bring:

Cloud Expertise - Deep technical knowledge of AWS and Azure, with certifications (AWS Associate minimum, Azure Administrator). Hands-on Experience - Strong background in second/third-line support and cloud infrastructure management. DevOps Skills - Familiarity with CI/CD pipelines, automation tools, and scripting (PowerShell). Problem-Solving Ability - Analytical mindset with experience in incident resolution and change management. Stakeholder Confidence - Excellent communication and influencing skills across all levels. Looking to advance your career in cloud technology? Join us as a Cloud Infrastructure Support Analyst and help shape the future of our digital landscape. Apply now to be part of our dynamic team!

At Cadent, we're thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We're making a difference through innovation and new ways of working. Together, we're shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What's In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that's why we're committed to supporting our people to get the best out of themselves. For this role, we offer:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary
• 25 days holiday, plus statutory days, and an option to buy more
• An extra day off each year to celebrate life's special moments
• Career development with funded learning options
• Flexible working and strong ED&I commitments
• Generous family policies and flexible benefits
• Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don't meet every requirement? No problem! If you're excited about this opportunity but your experience doesn't align perfectly with every qualification mentioned, we would still love for you to submit your application - you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities - Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) - can't wait to welcome you!

What's next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.