Assessor Coordinator

Centre for Sustainable Energy; City of Westminster; On-site; GBP 30,000 - 40,000; Full time

Job summary

A specialist supply chain management company in the UK is seeking an Assessor Coordinator. This role focuses on managing assessor contracts, conducting training, and ensuring the quality of assessments. Candidates should have knowledge of livestock and strong problem-solving and communication skills. Proficiency in Excel and Word is required, along with a commitment to delivering high-quality results. This position is critical for the company's operational efficiency and reputation in assessment.

Qualifications

• Experience/knowledge of livestock, ruminant and/or dairy.
• Ability to communicate effectively with a range of stakeholders.
• Self-motivated with an eye for detail.

Responsibilities

• Manage assessor contracts and payment schedules.
• Prepare and carry out assessor training.
• Conduct on-farm assessments as required.

Skills

Effective communication

Quality control

Problem solving

Time management

Customer service

Tools

Microsoft Excel

Microsoft Word

Job description

AB Sustain is a specialist supply chain and Ag Technology management company, enabling retailers, brand owners and manufacturers to navigate through complex issues in their supply chain and deliver positive impacts to their stakeholders. This role will contribute to our core strength in gathering and analysing agricultural data, through forming expert partnerships to drive best practice and by using technologies to minimise the burden on suppliers. The Assessor Coordinator plays a critical role in ensuring the quality, consistency, and integrity of assessment processes. Through effective scheduling, support, and communication, the Assessor Coordinator ensures assessors are well‑prepared, aligned with standards, and equipped to deliver fair, timely, and high‑quality assessments. This role strengthens organisational performance by reducing assessment errors, improving completion rates, and supporting continuous quality improvement across all training and assessment activities. The Assessor Coordinator also acts as the primary liaison between assessors, account managers, and leadership. By identifying gaps, monitoring performance, and implementing improvement strategies, the Assessor Coordinator enhances operational efficiency, contributes to accreditation readiness, and upholds the organisation's reputation for excellence in assessment.

What You'll Be Doing

• Management of assessor contracts and payment schedules
• Action assessor queries/issues when needed
• Prepare and carry out assessor training
• Complete shadow assessments with all assessors
• Ensure assessor resources are allocated effectively for the timely completion of assessments
• Recruit assessors as needed to ensure resource requirements are met
• Prepare and send out assessment progress data to customers
• Data quality checking and report creation
• Work with the Commercial Manager, account managers, service delivery team and data analysis team
• Conduct on‑farm assessments as required

Qualifications

• Experience/knowledge of livestock, ruminant and/or dairy
• Ability/experience to communicate effectively with retail and processor customers, farmers and internal teams
• Quality control, problem solving and time management skills
• Knowledge of (or interest in) carbon measuring programmes
• Self‑motivated, an eye for detail and high standards of delivery in all aspects of work
• Excellent customer service skills
• Familiarity with office applications (Excel and Word) at an intermediate proficiency