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A leading vehicle auction company is seeking a Customer Service Advisor for their Chester Operation Centre. This role involves managing inbound and outbound calls, assisting customers with queries, and performing administrative tasks. The ideal candidate should demonstrate excellent customer service abilities, clear communication skills, and strong attention to detail. Benefits include a healthcare cash plan, pension scheme, and generous holiday allowance.
We're currently looking for a Customer Service Advisor to join our team at our Chester Operation Centre, CH5 2QZ.
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.
They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.