Delivery Lead

Randstad Digital; Remote; GBP 60,000 - 90,000; Full time

Job summary

A leading digital services firm is seeking a skilled Operations Delivery Lead to manage high-impact digital initiatives. This remote role focuses on the end-to-end delivery of scalable cloud solutions while leading multidisciplinary agile teams. Candidates should have a proven track record in service delivery, deep understanding of GDS standards, and the ability to lead technical projects. The ideal candidate should also be adept in stakeholder management and cross-functional collaboration, ensuring alignment with governmental IT policies.

Qualifications

• Proven track record in service delivery within digital or legacy environments.
• Deep understanding of GDS standards and government IT challenges.
• Practical knowledge of ITIL and cloud-native architectures.

Responsibilities

• Drive the strategy for cloud-native DevOps programmes like Azure, AWS, and GCP.
• Oversee sprint planning and backlog prioritization during operational governance.
• Manage third-party SLAs and senior-level client relationships.

Skills

Service delivery experience

Understanding of GDS standards

Knowledge of ITIL

Cross-functional collaboration

Negotiation skills

Tools

Jira

Azure DevOps

Job description

Role: Delivery Lead

Location: Remote(United Kingdom)

Clearance level: Transferrable SC Clearance

Duration: 6 months contract role

We are looking for a strategic Operations Delivery Lead to manage high-impact digital and cloud-based initiatives. In this role, you will drive the end-to-end delivery of scalable infrastructure and software solutions, ensuring they are secure, efficient, and aligned with user needs. Leading multidisciplinary teams in an agile environment, you will bridge the gap between technical execution and organizational strategy to deliver measurable results.

This role requires a strategic leader capable of aligning IT delivery with policy outcomes while managing high-performing DevOps and engineering teams.

Key Responsibilities

• Programme Leadership: Drive the strategy and roadmap for cloud-native DevOps programmes (Azure, AWS, GCP).
• Operational Governance: Oversee sprint planning and backlog prioritization using Jira / Azure DevOps, monitoring key metrics like deployment frequency and lead time.
• Stakeholder & Vendor Management: Manage third-party SLAs, contract compliance, and senior-level client relationships.
• Technical Oversight: Guide the adoption of Infrastructure as Code (IaC), containerization, and hybrid cloud architectures.
• Risk & Compliance: Ensure all delivery aligns with GDS guidelines, NCSC security principles, and public procurement frameworks.

Requirements

• Experience: Proven track record in service delivery within digital or legacy environments, specifically using an Industrialised Delivery Model.
• Public Sector Fluency: Deep understanding of GDS standards and the unique challenges of government IT.
• Technical Acumen: Practical knowledge of ITIL, cloud-native architectures, and financial awareness of service charging mechanisms.
• Leadership: Expert in cross-functional collaboration and managing multidisciplinary agile teams under pressure.
• Communication: Ability to negotiate contracts and present complex technical status to senior executive stakeholders.

This is a remote opportunity—if you have the relevant skills and experience, we encourage you to apply.