Sales Support jobs in United Kingdom

Job summary

A staffing agency is seeking a Sales Administrator in Sheffield. This is a fixed-term role to cover maternity leave, focusing on providing essential support for sales activities. Responsibilities include preparing quotes, maintaining the CRM, and liaising with teams to ensure customer satisfaction. The ideal candidate has strong organizational skills, is confident with CRM systems, and possesses experience in sales or administrative support. This role offers an opportunity to contribute to a dynamic sales environment.

Responsibilities

• Support the Sales and Production teams in preparing quotes, processing purchase orders and updating pricing agreements.
• Ensure CRM is kept up-to-date with relevant customer communications and contact information.
• Liaise with production and internal teams to obtain lead times and technical information required for sales activity.
• Monitor and follow up on key quotes as directed by the Sales Manager or BDE.
• Attend internal sales meetings and contribute to reporting where required.
• Maintain sales records, templates, and administrative documentation in both electronic and hard copy formats.
• Assist in the coordination of customer visits and exhibition planning where needed.
• Support in the processing of sales orders and other documentation, where appropriate.
• Ensure all systems, processes and confidentiality policies are followed accurately and diligently.
• Obtain feedback on lost enquiries to improve performance and offering as required.
• Ensure customers are aware of manufacturing progress and that issues are dealt with.
• Prepare and issue Engineering progress reports to customers.
• Compile and report sales figures, as required.