SHISEIDO
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Shiseido Company, Limited
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A global cosmetics company is seeking a passionate Counter Manager for their NARS brand at John Lewis, Newcastle. The ideal candidate will lead a small team, inspire customer engagement, and drive sales. Responsibilities include developing team capabilities and managing business performance. You will enjoy benefits like a generous commission scheme and a contributory pension. Retail management experience is essential, with an emphasis on artistry skills.
ABOUT SHISEIDO. Our mission: Beauty Innovations for a Better World. Founded in 1872 in Japan, Shiseido Group is among the world\'s top cosmetics companies, operating in 120 countries with 42,000 employees and 70 nationalities. Shiseido offers skincare, makeup and fragrance brands with a projected turnover over £7.0bn in 2022. Shiseido UK & Ireland leads the Digital acceleration agenda within the EMEA region and evolves its Retail footprint in a buoyant market. To deliver growth and profitability, Shiseido follows four strategic streams: 1) leverage our portfolio across all categories; 2) stay agile and capture new retail opportunities; 3) customer-driven decisions; 4) create a great place to work in Beauty. Our strength includes makeup led by NARS, skincare expansion in UK&I, recent launches such as Clé de Peau Beauté in Harrods and H-Beauty, Drunk Elephant, ULE, and expanding Gallinée. The group also grows in fragrance with Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig & Voltaire and Serge Lutens. Clients include department stores, drugstores, online retailers and 4 boutiques along with 3 direct e-commerce sites.
NARS inspires self-expression, creativity and artistry, bringing high-fashion and forward thinking to beauty. As a Counter Manager you will bring this vision to customers on counter. Your passion for artistry, service and leading people is key; we are looking for someone confident and experienced in managing a business, coaching and developing a team, and ready to embody the NARS way in all actions.
We are part of the Shiseido Group. By joining NARS you will receive innovative training, a generous staff discount on our products, and access to a fast-growing brand within a global network that values developing its people.
You will inspire and motivate your small team to be the best they can be every day. Through your leadership you will develop the team to deliver our customer engagement approach and create strong connections with customers through brand history and high-performance formulas, encouraging them to identify and maximise sales opportunities. You\'ll be empowered to take accountability for driving your business. You will use networking to recruit new customers while engaging existing customers to secure brand loyalty to NARS and to you as an Artist. You will partner with your Area Manager, Education and HR to build a business plan that drives KPIs across your team and delivers results. As a NARS Artist and Account Manager, you will influence how clients feel about themselves through your actions and communications.
The benefits you\'ll love include 30 days holiday (including bank holidays) increasing with service, a generous discretionary commission scheme, contributory pension (5% employer), generous product allocation and discount, enhanced parental allowance, life assurance up to 2x salary, employee referral bonuses, access to Retail Trust, and annual performance and development reviews.
Shiseido is committed to an inclusive and diverse workplace. We welcome applications from all backgrounds and protect equal employment opportunities. If you need support or adjustments during your application, please contact us. We guarantee to interview all disabled applicants who meet the minimum criteria for the position applied to under the disability confident scheme.
POSITION REFERENCE NUMBER: 16037. NARS Counter Manager. Reports to: Area Sales & Education Manager NARS. Job Location: John Lewis, Newcastle. Contract type: Permanent, 37.5 hours per week over 5 days.
Created in 1994 in New York by François NARS, NARS Cosmetics is a leading brand in makeup artistry.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.